Gloucestershire County Council
SEN Administrative Coordinator (GHES Outpatients)
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Job Title: SEN Administrative Coordinator (GHES Outpatients)
Job Location: Hospital Educ Serv Outpatient Team Base
Salary: £28,142 - £29,540 per annum
Hours per Week: 37.00
Contract Type: Permanent
Closing Date: 31/08/2026
Job Requisition Number: 14665
This post is not open to job share
About the Role
Gloucestershire Hospital Education Service (GHES) is seeking to appoint an organised, proactive and highly motivated SEN Administrative Coordinator to join our dedicated support team.
This is a specialist administrative role that plays a vital part in ensuring children and young people with Special Educational Needs and Disabilities (SEND) receive the support they need to succeed. Working closely with the SENCo, SEN Pastoral Leads, families, schools and Local Authority teams, you will coordinate a range of SEND processes, including Education, Health and Care Plan (EHCP) reviews and Exam Access Arrangements.
You will be responsible for managing complex administrative processes, organising multi-agency meetings, liaising with stakeholders, maintaining accurate records and ensuring statutory deadlines are met. The role requires excellent organisational skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment.
This is an exciting opportunity for someone who enjoys working collaboratively and wants to make a meaningful difference to the lives of children and young people facing health and educational challenges.
Working hours: Monday to Friday, approximately 8.00am–4.00pm
Contract: 37 hours per week, 39 weeks per year (term time plus INSET days)
About Us
GHES provides short-term education for children and young people whilst they are too ill to attend their main school.
We are a highly skilled, passionate and supportive team of teachers, pastoral staff and administrators who work together to ensure that every learner receives the best possible educational opportunities, regardless of the barriers they may face.
Joining GHES means becoming part of a service that is committed to inclusion, collaboration and achieving positive outcomes for some of Gloucestershire's most vulnerable learners.
About You
We are looking for someone who:
- Has excellent administrative, organisational and ICT skills.
- Is highly organised and able to manage competing priorities and deadlines.
- Has exceptional attention to detail and produces accurate work.
- Is an effective communicator with excellent written and verbal communication skills.
- Can build positive working relationships with students, families, schools, Local Authority teams and other professionals.
- Is confident coordinating meetings, preparing documentation and recording minutes.
- Understands the importance of confidentiality and acts with integrity, professionalism and discretion at all times.
- Has the ability to work independently and use their initiative while also contributing positively to a team.
- Is calm, resilient and able to work effectively under pressure.
- Shares our commitment to supporting children and young people with additional needs.
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Ideally, you will have:
- Experience of working within a school or similar educational environment.
- Knowledge of Special Educational Needs and Disabilities (SEND).
- Experience of EHCP annual review processes and SEND administration.
- Experience of SIMS and Microsoft Office applications.
- An understanding of statutory SEND processes and current guidance.
- Experience of coordinating complex administrative processes involving multiple stakeholders
Key Responsibilities:
The successful candidate will:
- Coordinate the annual review process for EHCPs across the service.
- Organise and support SEND-related meetings, including preparing documentation and taking minutes.
- Work closely with families and professionals to ensure timely and effective communication.
- Liaise with Local Authority SEND teams regarding EHCP processes and requests.
- Support the completion and submission of SEND documentation and reports.
- Coordinate exam access arrangements for learners, ensuring compliance with awarding body regulations.
- Maintain accurate records and administrative systems.
- Support the wider administration team as required while maintaining the highest standards of customer service and confidentiality.
About Gloucestershire County Council
Gloucestershire Hospital Education Service is part of Gloucestershire County Council (GCC).
We are committed to being an employer of choice and creating an inclusive, supportive environment where colleagues can thrive and fulfil their potential. Flexible and hybrid working arrangements are available, balancing service requirements with individual needs.
What We Can Offer
In return for your commitment and hard work, we offer:
- Flexible and agile working opportunities.
- A family-friendly working environment.
- Excellent professional development and training opportunities.
- A supportive culture with regular supervision and professional support.
- Membership of the Local Government Pension Scheme (LGPS).
- Access to a free and confidential Employee Assistance Programme (EAP).
- In-house Occupational Health Service.
- Employee discount scheme.
- Cycle to Work scheme.
- Gloucestershire Salary Sacrifice Green Car Scheme (terms and conditions apply).
- Access to employee networks, including the Prism (LGBT+) Network and Young Employees Network.
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Join Us
This is an excellent opportunity to play a central role in supporting children and young people with SEND, ensuring vital statutory processes are delivered effectively and helping to secure the best possible outcomes for learners across Gloucestershire.
If you are an organised, professional and committed administrator with a passion for supporting vulnerable children and young people, we would love to hear from you.
To find out more about GHES visit our website www.gloucestershire.gov.uk/ghes
Further details and the job description can be found in the attached documents.
If you would like to speak to Beth Warren, Head of Service, or David Rumsey SENDCo, for an informal conversation please contact us on 01242 532363 or email ghes@gloucestershire.gov.uk
GHES is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All appointments will be subject to satisfactory references, and enhanced DBS check and the Right to work in the UK.
When filling in the application form it is really important to not only state your experience but to explain why you are choosing to apply to work at GHES in particular and why you feel you are the best candidate.
Ensure you include relevant experience that would support your application for working within an alternative provision working environment, and cross-phase. We will not accept CVs so please do not add this to your application when applying through the GCC vacancy website.
Additional Information
To access the Job Profile for this role, please follow the link below:
[SEN Administrative Co-Ordinator - Job Profile](SEN Administrative Co-Ordinator - Job Profile)
Information about GHES Outpatients
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
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