GBS
SEN Learning Mentor
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Department: Student Wellbeing
Location: London East (On-site)
Type of Contract: Permanent - Full Time – 40hrs per week (On-site Working)
Shift Pattern: 9:00-5:30pm
About GBS:
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
GBS' Vision: Changing lives through education.
What The Team Do:
Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically.
The role:
Your work within Student Wellbeing will focus on working in partnership with students to identify barriers to learning, and provide ongoing support according to their needs. The work you do will help students manage social and emotional issues, enable our staff to provide the best support to learners with wellbeing needs, and help the enable the students you work with to get the best out of their study with GBS!
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- Deliver effective, targeted learning and study support services, providing specialist assistance to students with Specific Learning Differences (SpLD) and disabilities.
- Enable students with additional needs to achieve their full potential by removing barriers to learning and fostering independence.
- Work alongside academic teams and relevant faculties to improve student retention, improve confidence in learners and contribute to their academic success.
Please note, we are unable to offer sponsorship for this position.
Essential
What Experience/Skills are required:
- Demonstrable experience working in Higher Education.
- Experience providing one-to-one academic or learning support to students with Specific Learning Differences (e.g. Dyslexia, ADHD) or disabilities.
- Recognised qualification in teaching, learning support, or a related field (e.g. Level 5 Diploma in Teaching Learners with SpLDs, or equivalent).
- Strong understanding of inclusive education practices and reasonable adjustments in a higher education context.
- Excellent interpersonal and communication skills, with the ability to build trust and motivate students.
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Desirable
- Knowledge of Disabled Students’ Allowance (DSA) processes and support frameworks.
- Training in mental health awareness or mentoring.
- Experience of delivering group work sessions.
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. — Ebony Bates (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and
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