CoCo Group
Senior Account Director / Senior Producer - Live Events
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Senior Account Director / Senior Producer
Salary: Circa £60,000 – £70,000 (plus bonus scheme)
Location: Hampshire/1-2 days in the office per week
About the Role
We are seeking an experienced Senior Account Director / Senior Producer to take ownership of a key client account, providing strategic leadership across client management, project delivery, and account growth.
This role requires an individual who can operate effectively at both a strategic and operational level, providing senior client counsel while maintaining direct oversight of production quality, budgets, and delivery standards. The successful candidate will lead the planning and execution of high-profile corporate events and experiences, including a large-scale EMEA flagship roadshow, while building strong, long-term client relationships built on trust, consistency, and commercial acumen.
Key Responsibilities
Client Leadership
- Own the day-to-day leadership of the client account, ensuring work is delivered with confidence, consistency, and commercial awareness
- Act as a trusted advisor to the client, translating business objectives into clear briefs, actionable plans, and well-managed delivery
- Provide senior-level client counsel, managing expectations and building long-term trust through clear, reliable communication
Production & Delivery
- Lead end-to-end production across briefs and live projects, including concept development, planning, run-of-show, staging, AV, content, logistics, and client approvals
- Oversee on-site and live delivery teams, ensuring effective real-time problem resolution and consistent delivery standards
- Direct and support cross-functional teams, including producers, coordinators, suppliers, and freelance or contract staff
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Account Growth & Commercial Management
- Proactively identify and develop account growth opportunities, converting client needs and feedback into clear recommendations and proposals
- Identify opportunities to enhance account value, including supplier strategy, venue selection, process efficiencies, and cost optimisation
- Manage project and account budgets in full, including forecasting, reconciliation, and resource allocation
Supplier & Vendor Management
- Source, negotiate, and manage relationships with vendors, venues, agencies, freelancers, and production partners
Continuous Improvement
- Use post-project analysis, client feedback, and performance reporting to inform ongoing improvements to delivery and account strategy
- Maintain awareness of industry trends, technology, and evolving client expectations, bringing relevant insight to the account
Candidate Requirements
- Minimum 8 years' experience in account management, production, or corporate events, including at least 3 years in a senior or lead production capacity
- Demonstrated success managing complex client accounts, multi-stakeholder briefs, and high-quality live, corporate, or brand experience projects, ideally within the tech space
- Strong executive presence, with the ability to advise senior stakeholders and manage expectations effectively
- Comprehensive understanding of production disciplines, including planning, run-of-show, AV/staging, content coordination, vendor management, and budgeting
- Commercially minded, with a proven ability to identify growth opportunities and contribute to proposals and scope expansion
- Strong budget management, forecasting, negotiation, and supplier management capabilities
- Ability to remain composed under pressure, manage shifting priorities, and provide reassurance to clients as required
- Demonstrated leadership and collaboration skills across internal teams, external partners, and freelance personnel
- Strong organisational capability, with experience managing multiple concurrent projects and stakeholders
- Willingness to travel (approximately 60% during peak delivery periods) and to work flexible hours as required by live project schedules
- A proactive, innovative mindset, with genuine interest in emerging industry technology
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Desirable
- Familiarity with event technology platforms, including registration systems, AV automation, and CRM or marketing integrations
- Prior experience in an agency or in-house corporate events environment
- Experience developing strategic account plans, client recommendations, and growth proposals
You'll be joining a genuinely people-first organisation whose culture is built on collaboration and mutual support, where colleagues invest in one another's success as much as in the work itself. Taking time to connect through regular social activities and community engagement initiatives, proud to give back where we can. Professional growth is taken seriously here too, with structured development support and career progression pathways, alongside access to industry fam-trips, forums, and conferences that keep the team at the forefront of the industry.
Apply today to be considered, as an immediate start is available for the right candidate!
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