MG Empower
Senior Account Executive
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Role Overview
Our Senior Account Executives are an integral part of our Client Services team. You will support the execution of brand campaigns across a series of global clients, both within an influencer and integrated capacity. Your role will entail the day-to-day management of campaign success, as well as supporting the development of strong client relationships that allow us to deliver award-winning, commercially successful work.
For this role, you must be German native and fluent in German, with strong written and verbal communication skills. You will be responsible for supporting clients and campaigns across the German market, so a strong understanding of the local market, culture and media landscape is essential.
About You:
- Excellent communicator
- Problem solver
- Great team player
- Diligent and excellent task completion
- Developing a strategic approach to client relationships and campaigns
- Enjoy contributing to the planning of campaigns
- Understand the importance of following through on results and insights
Everyday Ambition:
- Be an integral part of both your immediate and wider CS team
- Deliver campaign brilliance and client satisfaction by ensuring best practice is adhered to
- Share your knowledge with the department
- Develop meaningful relationships internally and externally
Core Elements and Expectations
You Are Accountable For:
- Raising any issues on your campaigns with your AM / SAM / AD.
- Contributing to client and team education.
- Maintaining accurate and up-to-date records in internal tools (Coda, Sheets, workbooks) to ensure campaign visibility and knowledge sharing.
- Assisting in the preparation and drafting of contracts, agreements, and key client documentation.
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You Responsibly Lead On:
- Producing key project documentation and ensuring all files, trackers, and logs are current and accessible.
- Management of key tools and processes to deliver campaign work, including updating Coda, Sheets, and other internal systems.
- Day-to-day client updates and communications; delivered proactively and professionally.
- Sharing the latest industry insights, reports, innovations, and platform updates.
- Internal campaign management; updating workbook elements as required.
- Logging and maintaining influencer insights, campaign performance data, and trends in internal systems.
- Communicating with clients, suppliers, influencers, and agents in a convincing and proactive manner.
- Content delivery; diligent review of content, ensuring timelines and feedback are adhered to at every step.
- Feeding into agendas for weekly client calls.
- Tracking macro and micro trends that are hyper-relevant to your client / campaign.
- Building and delivering accurate and insightful reports for your campaigns on a timely basis.
- Creating flawless influencer briefings, ensuring quality control and consistency.
- Overseeing third-party contracts (influencer) and finance management (reporting into legal and leadership).
- Managing positive day-to-day influencer communications.
- Supporting the team by picking up additional administrative or operational tasks to ensure smooth workflow and document management.
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You’ll Add Valuable Input Into:
- Developing longer-term relationships with influencers, agents, and other third-party suppliers.
- Performance oversight; taking an active interest in the ongoing performance of all your campaigns, offering ongoing insight and proactive problem-solving solutions where required.
- Identifying and proposing test & learn strategies and innovations across accounts.
- Working cross-departmentally with creative and strategy teams.
- Understanding Paid social media as part of overall strategies.
- Developing your strategic presentation style, delivering key account updates and presentations compellingly, using strategic language and adding value beyond the slide; adapting to client requests and input with confidence.
- Campaign strategy; taking learnings from each campaign and applying them to new projects, and contributing to research and ideation for campaigns.
- Client education – sharing interesting industry news, platform updates, trends, competitor insight, and other relevant updates to help develop client relationships and MGE position as experts.
You’ll Also Be Involved In:
- Contributing to internal Client Services Team culture and education.
- Onboarding new members of the team.
- Client intelligence; staying informed on client activity, competitors, and wider impacts.
- Supporting documentation, trackers, and processes to maintain team efficiency and knowledge retention.
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