Trustpilot
Senior Account Executive
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At Trustpilot
We're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Summary Overview
Goal: Drive business growth by identifying, developing, and closing new business opportunities across multiple sectors in the UK market.
Key Responsibilities:
- Manage the entire sales cycle from lead generation to closing
- Maintain a strong sales pipeline
- Mentor junior team members
- Attend networking events
- Collaborate with internal teams to provide the best solutions for clients
Location: London, with a hybrid work setup (3 days in the office, 2 days remote).
About the Role
As a Senior Account Executive, you will be responsible for developing new business across multiple sectors. You'll work to understand client needs and provide a tailored Trustpilot solution for them. Your goal will be to develop and close new business while providing excellent client service. You will have experience selling a solution and demonstrate a strong track record of success in previous sales roles. We are looking for a creative sales professional with a passion for driving results.
What You'll Be Doing
- Generate new business opportunities with prospective clients by targeting all verticals in the UK market
- Manage the full sales cycle, from lead generation and product demos to pricing, negotiation, and closing. Work with our sales development team to close a high percentage of new leads
- Build and manage a robust pipeline of relevant opportunities to meet and exceed sales targets
- Build and maintain an in-depth understanding of our product by working closely with our in-house training team, pre-sales, management, and your peers
- Mentor and support junior Account Executives
- Liaise with Customer Success to ensure a smooth and professional handover happens between Trustpilot and the client
- Attend events to network and create leads, generating interest in the Trustpilot platform
- Work with our marketing team to identify leads gathered from webinars and events
Who You Are
- 5+ years of experience selling complex Software as a Service (SaaS) solutions to senior decision makers is required
- Proven ability to meet and exceed sales targets
- A passion for building and maintaining strong client relationships
- Familiarity with sales metrics and how to use them to plan for growth
- A desire to grow your skills whilst mentoring others
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What's in it for You
- A hybrid work set up (3 days in our Central London office, 2 days WFH)
- Competitive base salary with an uncapped commission structure + company bonus
- 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle to work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars, and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more
- Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)
Still Not Sure?
We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!
#LI-Hybrid #LI-KW1
About Us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow, and improve.
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Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan, and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate, and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental, or veteran status. Together, we are the heart of trust.
Trustpilot is a global company, and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
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