Specialist Risk Group
Senior Account Handler
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Who are we?
At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From insurance and professional indemnity to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.
Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking
Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success
With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.
About The Role
Cheshire Insurance Brokers (CIB), part of Specialist Risk Group, are seeking a Senior Commercial Account Handler to join our growing team. Based in our Cheshire office, this role offers the opportunity to work within a respected, long‑established brokerage known for delivering high‑quality, specialist advice and exceptional client service.
You’ll play a critical role in supporting the Director with a diverse portfolio of commercial clients, across our market-leading book of Recruitment, Fleet, Medical Malpractice and Specialist risks.
This position combines the stability and resources of SRG with the personal, relationship‑driven service culture that defines Cheshire Insurance Brokers. It’s an ideal opportunity for someone looking to deepen their technical expertise, work across more complex risks, and build a long‑term career within a specialist broking environment.
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What you will be doing
- Manage day‑to‑day servicing of an established portfolio of commercial clients, ensuring a consistent, high‑quality experience.
- Handle renewals, MTAs, endorsements and client queries, acting as a trusted point of contact throughout the policy lifecycle.
- Support Account Executives with preparation of renewal packs, market presentations, client reports and documentation.
- Engage with insurers across commercial and professional lines, including cyber liability, professional indemnity, property, liability and sector‑specific covers.
- Coordinate scheme and delegated authority work, supporting the placement and administration of specialist recruitment‑sector schemes.
- Maintain accurate records, ensuring compliance with FCA and SRG standards.
- Contribute to structured market reviews, gathering and comparing quotations and supporting negotiation strategies.
- Champion CIB’s service ethos, ensuring clients receive the clarity, professionalism and peace of mind we are known for.
Who we are looking for
This role will suit an ambitious individual who thrives in a client‑focused environment and takes pride in delivering exceptional service. You’ll be confident managing commercial accounts and comfortable working closely with both clients and insurers.
We Are Looking For Individuals With
- At least 5 years’ experience in commercial insurance account handling.
- Strong understanding of commercial and professional lines, including cyber and PI.
- Experience supporting or administering delegated authority or scheme business (highly desirable).
- Background in the recruitment insurance sector (desirable but not essential).
- High attention to detail and confidence producing clear, professional documentation.
- Strong communication skills and the ability to build trusted relationships with clients and insurers.
- A proactive, solutions‑focused mindset aligned with CIB’s commitment to specialist advice and exceptional service.
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What you will get
When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.
And because we believe great work should be rewarded, here’s what you can look forward to:
- From 25 days holiday plus an extra half-day off to celebrate your birthday month
- Company pension scheme to help secure your future
- Private medical cover for peace of mind
- Life insurance, income protection and sick pay to support you when you need it
- Charity and volunteering days so you can give back to causes you care about
What to expect
At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.
We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day-to-day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.
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