Craft
Senior Account Manager
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This is a boutique, strategically led branding and packaging agency with 25+ years of heritage.
The client roster runs from household-name FMCG brands to a major national retailer whose own-label range this studio owns end-to-end: naming, packaging, food photography, illustration, in-store POS, even training the retailer's in-house teams.
The Role
You're the first point of contact for the studio’s biggest and longest-standing account, owning the day-to-day relationship - you’re the person who takes their complex retail briefs and turns them into clear, actionable direction, then holds schedules, resources and budgets steady from start to finish.
It's a role with real weight, and requires someone with the presence to hold a major relationship independently, who understands packaging design and retail well enough to give the client the sense of a dependable team behind them. You're stepping into live relationships and existing momentum, not building from zero. The commercial understanding you develop running packaging at this scale transfers to any client, any agency, from here.
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The Package
- £36,000 - £40,000
- On-site working
- 4-day working week
- Birthday off in addition to 20 days holiday, rising to 25
- Christmas shutdown
- Wellness budget and cash benefit health plan
The Person
You have real depth in packaging - not one pack on an otherwise generalist CV, but substantial retail and FMCG experience, ideally with print or repro knowledge. You’re an established Senior Account Manager, and what really matters is gravitas: you can hold a major account on your own and give a client confidence from the first conversation.
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