Media Contacts Ltd
Senior Account Manager
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Experienced Healthcare Account Manager Opportunity
This is a great opportunity for an experienced healthcare account manager to take ownership of client relationships and the delivery of sophisticated digital campaigns for some of the world’s leading pharmaceutical and biotech businesses.
Importantly, this isn’t a new business sales role. The focus is on client satisfaction, account management, and ensuring campaigns are delivered successfully, working alongside senior commercial leads who are responsible for driving new business.
About the Company
Our client is a leading healthcare technology and digital communications business with access to the UK’s largest professional network of doctors, with more than 245,000 members and over 50,000 doctors using its platform every day. It sits within a major international healthcare technology group, offering the culture and autonomy of a smaller business with the resources and reach of a much larger global organisation.
They work with major pharmaceutical companies, emerging biotech businesses, and other healthcare organisations, delivering campaigns across medical education, e-detailing, sponsored content, digital advertising, and wider physician engagement.
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Responsibilities
- Managing relationships with a portfolio of pharma, biotech, and healthcare clients, becoming a trusted day-to-day point of contact
- Taking ownership of digital campaign delivery, coordinating internal teams, timelines, and deliverables to ensure projects run successfully
- Working closely with senior sales leads to understand client objectives, support account development, and maintain high levels of client satisfaction
- Monitoring campaign performance and providing clients with meaningful reporting, insights, and recommendations
Requirements
- Account management experience within healthcare communications, medical communications, pharma marketing, b2b media/publishing, or a related agency/business
- Experience managing digital campaigns and coordinating multiple internal stakeholders and deadlines
- Strong client relationship skills with the confidence to work with pharmaceutical and healthcare customers
- Highly organised and comfortable taking ownership of multiple projects; a life sciences degree would be beneficial but isn't essential
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Why Apply?
You’ll have the opportunity to manage sophisticated campaigns for major pharma and biotech clients while working with specialist project managers, medical writers, editors, and commercial teams. There’s a clear career structure from Senior Account Manager through Account Director and into more senior client leadership roles, without needing to move immediately into a heavily sales-focused position.
The role is highly flexible and predominantly remote, with the team generally meeting in person around once a month and occasional travel to client meetings, exhibitions, and conferences. Alongside a £40,000 base salary and 10% bonus, benefits include private healthcare, 25 days’ holiday, pension, and life assurance.
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