Prestige Car Finance
Senior Account Manager
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Company Description
Prestige Car Finance is a UK-based car finance broker, established in 2002, specializing in comparing leading car finance providers to secure competitive rates for customers. As a credit broker rather than a lender, the company has access to a broad network of financial institutions and offers tailored finance options based on individual credit ratings. The team focuses on delivering a high-quality customer experience, supporting clients through the full journey of securing finance for the car they want. Prestige Car Finance operates with transparent commission structures and ensures all finance offers are subject to status and income.
Role Description
The Senior Account Manager role is a full-time remote position responsible for managing and growing a portfolio of customer and lender relationships in the car finance sector. Day-to-day tasks include:
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- Overseeing the customer finance application process
- Advising customers on suitable finance options
- Ensuring accurate documentation and compliance with relevant regulations
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The role involves:
- Coordinating with multiple financial institutions
- Negotiating terms where appropriate
- Monitoring performance metrics to optimize conversions and customer satisfaction
Additional responsibilities include:
- Mentoring junior team members
- Contributing to process improvements
- Supporting strategic initiatives that enhance service quality and efficiency
Qualifications
- Strong account management and client relationship skills, with experience handling complex customer portfolios or high-value accounts.
- Proficiency in sales, negotiation, and customer advisory within financial services, automotive finance, or a related industry.
- Solid understanding of consumer credit, lending practices, and regulatory compliance in the UK finance market.
- Excellent communication, organization, and problem-solving skills, with the ability to manage multiple cases and deadlines remotely.
- Comfort with digital tools and CRM systems, including accurate data entry, reporting, and documentation management.
- Prior experience in car finance, brokerage, or banking is highly beneficial; previous senior or team lead experience is an advantage.
- Ability to work independently, demonstrate sound judgment, and collaborate effectively with cross-functional teams.
- Relevant professional qualifications or a degree in business, finance, or a related field are preferred but not mandatory.
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