Born Social
Senior Account Manager

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Senior Account Manager
London, UK (Hybrid Working - 3 days in the office per week)
A benchmarked salary between £43,000 to £48,000 based on your level within our progression framework.
Who We Are
We are Born Social, a social-first creative agency that brings brand building into the social era. We have a track record of delivering transformation for iconic brands like Guinness, Ford, and Barclays, led by our team of social natives and brand experts, underpinned by technology. Backed by the strength of a brilliant business that's proudly B-Corp certified, we're consistently recognised as one of the best places to work.
What You'll Be Doing
- Client Services: Leading on day-to-day client communications, building deep & long-lasting relationships, whilst working with the Account Director to spot opportunities for account development.
- Account Operations: Leading work with Account Directors to implement effective account ways of working (client communication, briefing, and management of account team). Formulate a structure for communication on large and complex scopes of work, ensuring teams are working with each other to share progress updates.
- Reviewing Content: Assessing our output to ensure it meets client objectives and aligns with our social strategy for the account.
- Reporting: Working closely with our Strategy team to communicate the value of our work back to the client, strategically articulating the results & their insight.
- Influence and Production: Where influencer & creator work is involved, work closely with our Social Media Managers and Studio team to coordinate the activations by leading on client-related communication.
- Leadership: You’ll become a People Lead for an Account Manager helping to develop their Client Services skills.
- Team Culture: You'll work with the Account Directors & Business Director team to develop and uphold a strong team culture.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Who We're Looking For
- Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm.
- Highly organised: social is fast, there’s a lot of content and a lot of deadlines so the ability to run a tight ship is a must.
- You love brands and social media: you're fascinated by brands, and how they market themselves and use social media to do this. You are naturally curious about the developments of the digital world and excited by its potential.
- Pride in your work: we treat our client's brands as our own and are meticulous about our approach. You will take real pride in what you deliver and always strive for perfection.
- Real drive and ambition: you'll be constantly adapting to the ever-growing world of social, and we need people who have the mindset of growth as well as the ambition to get there.
- You'll have three to five years of experience working in social media (agency-side preferable).
Values
Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture.
- ⚡️ See Challenge as Opportunity: About our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.
- ⚡️ Say It Simply: How we communicate. Think of the basic rules of communication - honest, clear, confident.
- ⚡️ Do What You Say: The crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.
- ⚡️ Make Each Other Better: About our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.
- ⚡️ Consciously Contribute: Is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self-serving.


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Everyone's Welcome
We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.
Please note: Internal candidates may be considered for this position as part of the selection process, in line with our commitment to transparent and fair recruitment.
Born Social X Croud
Born Social is proud to be part of Croud. Together we are a global, full-service digital marketing agency. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients, and our communities. Our shared culture is designed to elevate everyone, with a focus on trust, collaboration, innovation, generosity, and purpose.
A Day in the Life with Us
We've partnered with Day of Wrk to show you what daily life is like in some of our most popular job roles. Visit their site to see content from some of our team including Social Media Managers, Motion Designer & Account Managers.
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