inTEC GROUP
Senior Account Manager – Commercial, Reigate (Hybrid)
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Hello, we are inTEC!
Our group, spanning the UK and Ireland, consists of over 140 technology and communications experts committed to helping organisations work smarter through technology. We operate across multiple sites, specialising in IT Support, Cloud, Cyber Security, Professional Services, Communications, and Infrastructure, providing a comprehensive and independent technology consultancy service.
We aim to assist organisations in understanding and extracting genuine value from their technology systems and investments. By collaborating with renowned brands across various sectors, as well as numerous independent and state schools, we integrate design, processes, and technology to achieve organisational goals and deliver outstanding client experiences.
Role Profile
An exciting opportunity for an experienced Senior Account Manager to join a fast-paced commercial team, focusing on nurturing strategic customer relationships within the commercial sector. The role requires working closely with senior stakeholders to lead strategic development initiatives that deliver sustainable ICT impact, while maximising revenue across a broad range of solutions.
Job Title: Senior Account Manager – Commercial
Base Location: Reigate (Hybrid)
inTEC Brand: Sweethaven Commercial
Reports To: Director of Education
Employment Type: Full Time (40 hours per week)
Annual Leave: 21 days per annum
Salary: OTE £55,000 per annum
Conditions: UK travel / full clean driving licence required
Key Responsibilities
- Build and maintain strong, long-lasting relationships with key commercial clients, serving as the primary point of contact.
- Develop and implement strategic account plans that align with client goals and business growth objectives.
- Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.
- Lead contract negotiations and close agreements to maximise profitability while meeting client-specific business and IT requirements.
- Monitor industry trends and developments within the commercial sector to provide innovative solutions.
- Track account performance and report regularly to internal and external stakeholders.
- Manage account budgets, ensuring financial targets are achieved.
- Act as an advocate for clients, ensuring their needs and feedback are communicated internally.
- Oversee successful project delivery with a focus on quality and efficiency.
- Serve as an escalation point for high-severity issues, ensuring swift and effective resolutions.
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Personal Attributes
- Strong communication skills, both written and verbal.
- Empathy and customer-centric mindset, across diverse commercial organisations.
- Leadership, influence, and the ability to inspire teams and clients.
- Proactive problem-solving abilities.
- Flexibility and adaptability to changing client needs.
- Strategic thinker with attention to detail.
- Passion for business and technology.
- Resilience and persistence in driving success.
Experience
- Minimum 5 years of experience in account management, business development, or a related role, ideally within the commercial or IT sector.
- Proven ability to develop and maintain strong client relationships.
- Experience leading and overseeing account management teams.
Qualifications
- Bachelor’s degree in Business Administration, Management, Information Technology, or a related field (preferred, not essential)
What InTEC Offers
- Competitive salary
- Pension contribution
- Ongoing training and certification support
- Opportunities for career progression
- Flexible and hybrid working arrangements
- Exposure to large-scale education and build projects across the UK
Why Join Us?
- Be part of a fast-growing, high-performing business
- Work on large-scale infrastructure and cloud transformation projects
- Opportunity to influence technical standards and delivery frameworks
- Clear investment in people, training, and career progression
- Play a key role in delivering meaningful change in the education sector
Recruitment Process
inTEC is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We are committed to ensuring that all applicants are treated fairly throughout the recruitment process. If you require any reasonable adjustments during the recruitment process, please let us know and we’ll be happy to discuss how we can support you.
We want the best people to join our team. It’s important that you are yourself when we interview you, so we can see the best of you. We know interviews can be nerve-wracking and we will always put candidates at ease. Our interviews are a two-stage process. We always invite you to meet the team which you will be joining and have a look around our offices.
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Our Values
Here At InTEC, We Pride Ourselves On Our Strong Brand Values Which Are Reflected In The Work Our Brilliant Team Does Every Day:
- We are curious.
- We are determined.
- We are open.
Our Community
Corporate Social Responsibility is very important to our business and our team. We consider it from three distinct perspectives:
- Community – helping people understand the role we play within the community and contributing our expertise to enhance the work of charities, sports clubs and volunteer groups;
- People – finding and developing great people throughout their inTEC journey;
- Environmental Management – managing our impact on the environment in a responsible and ethical manner.
Over the years, we’ve helped many charities, schools, universities, grassroots sports clubs and local organisations with free technology support, advice and training, corporate sponsorship and fundraising events.
Our Culture
Across all of our UK and Irish sites, we have a team of Culture Champions who are here to make inTEC a great place to work. The friendly team help to organise events including everything from Summer barbecues and Christmas parties to online quizzes and coffee ‘n’ cake mornings! We plan a 12-month calendar of fun events of which we hope you will really enjoy taking part. Here at inTEC, we know that a fully engaged team is a happier, stronger and more efficient team!
Next Steps
Please email your CV and covering letter or any queries you may have to our HR team via: hr@intecbusiness.co.uk
We’re grateful for every application we receive. However, due to the volume of interest in our vacancies, we may be unable to contact all applicants individually. If you haven’t heard from us within 21 days, please assume that your application has not been successful on this occasion.
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