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Senior Account Manager
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Senior Account Manager
Remote – UK | Travel to Customer Sites
We're recruiting for a fast-growing global technology company that helps some of the world's largest telecom, technology, OEM and enterprise organisations manage the lifecycle of connected devices through innovative software, AI and automation.
As they continue to grow, they're looking for a Senior Account Manager to join their UK team.
About the Role
Reporting directly to the VP of Account Management, you'll manage a portfolio of strategic customer accounts, building long-term relationships and acting as a trusted advisor.
This is not a sales role. There are no new business targets or quota pressure. Instead, you'll focus on strengthening existing partnerships, driving customer success, and ensuring clients continue to see value from the solution.
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Key Responsibilities
- Manage a portfolio of strategic customer accounts.
- Build relationships with senior customer stakeholders.
- Lead QBRs, executive meetings and business reviews.
- Create professional PowerPoint presentations and executive slide decks.
- Present KPIs, performance data and strategic recommendations.
- Work closely with Product, Engineering, Operations and Customer Success teams.
- Monitor account health, customer satisfaction and business performance.
About You
- Experience managing strategic or key customer accounts.
- Strong stakeholder management and relationship-building skills.
- Experience leading QBRs and executive presentations.
- Excellent PowerPoint and presentation skills.
- A consultative approach with a passion for customer success.
- Experience within technology, software, telecommunications, ITAD, mobility or a similar B2B environment is advantageous.
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What's on Offer?
- Fully remote UK role with customer travel.
- Reporting directly to the VP of Account Management.
- Work with globally recognised customers.
- Excellent career progression within a growing international technology business.
- A highly competitive salary package.
If you're looking for a senior, customer-focused Account Management role where you can build strategic partnerships without the pressure of sales targets, we'd love to hear from you.
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