Screen Pilot
Senior Account Manager - Hospitality Marketing
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šø WE'RE HIRING: Senior Account Manager
š Location: London (Hybrid)
š» Industry: Hospitality, Travel & Lifestyle Marketing
š„ Salary: Competitive
First Things First: Who Are We?
Weāre an award-winning, globally minded digital marketing agency with offices in London, Denver, and Florida. We live and breathe hospitality! Our crew builds high-impact campaigns, sharp strategies, and scroll-stopping creative for legendary brandsāfrom cult dining heroes and hotel heavyweights like Gordon Ramsey, Marriott, Hyatt, and PPHE to vibrant operators like Drake & Morgan, Cosy Club, Loungers, Bone Daddies, Marugame Udon, and Puttshack (and yes, even iconic food brands like Perello!).
If you're the kind of person who plans their weekend around where to eat, drink, and explore, youāre going to feel right at home with our sociable, food-and-travel-obsessed team. š·šāØ
Here We Are!
The Vibe & The Role
Weāre looking for a Senior Account Manager who brings a blend of strategic polish, commercial smarts, and genuine human connection.
This isn't about just keeping the wheels turningāitās about stepping up as a trusted advisor to our clients, owning account growth, and leading multi-disciplinary teams across strategy, creative, paid media, social, and web. You'll partner closely with our Director of Accounts to inspire the team, push the creative boundaries, and deliver work that actually moves the needle.
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ā” What Youāll Be Doing
- Client Partnership: Act as the lead anchor across a portfolio of hospitality and lifestyle accountsābuilding deep trust, guiding marketing decisions, and steering strategy.
- Creative & Delivery Oversight: Write killer briefs, champion top-tier execution, and lead project kick-offs across creative, tech, social, and performance teams.
- Commercial Leadership: Own account health, profitability, retainers, and scopesābalancing white-glove client service with business sustainability.
- Strategic Growth: Uncover organic upsell opportunities, map out long-term client roadmaps, and bring fresh industry/competitor trends to the table.
- Team Mentorship: Bring positive energy, coach junior account team members, and foster a collaborative, curious agency culture.
šÆ Who You Are
- Agency Experienced: 3+ years in a digital, creative, or integrated marketing agency environment.
- Hospitality Obsessed: A genuine passion for food, drink, travel, and experience-led brands!
- Full-Funnel Mindset: Solid grip on social media, paid media, content creation, CRM/email, web, and performance reporting.
- Organised & Calm: A master of workflows, multi-channel projects, and stakeholder management who stays cool under pressure.
- Commercially Sharp: Confident in leading senior conversations, managing budgets, and spotting growth potential.
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š The Good Stuff (Perks & Benefits)
- š” Hybrid & Flexible Working: Genuine work-life flexibility that fits your rhythm.
- š“ Time Off: 20 days paid holiday + Bank Holidays + Your Birthday off + Full studio shutdown between Christmas & New Year!
- š¶ Dog-Friendly Offices: Bring your four-legged co-workers along.
- šļø Wellness: Free gym access across the FORA estate.
- š° Bonus & Pension: Annual performance bonus opportunity + workplace pension.
- š» Culture: Regular team socials, tastings, and industry events.
Screen Pilot is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
āIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iāve been looking for.ā
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