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About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the Opportunity
We are seeking a Senior Account Manager to join our high-performing team at Teads London. This role is ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long-term client relationships, overseeing campaign strategy and performance, and identifying opportunities for business expansion.
While a strong understanding of ad operations and digital campaign execution is beneficial, this role is primarily focused on strategic account growth, client satisfaction, and commercial success.
What Will You Do?
- Strategic Account Leadership: Serve as the primary point of contact for key agency and brand clients, ensuring their success and long-term retention through proactive relationship management.
- Revenue Growth & Expansion: Drive upsells, cross-sells, and renewals by identifying opportunities to expand clients’ investment in our solutions, aligning our offerings with their business goals.
- Campaign Oversight & Optimization: Collaborate with internal teams to ensure seamless campaign execution and performance tracking, providing clients with strategic recommendations based on data insights.
- Client Consultation & Thought Leadership: Act as a trusted advisor, guiding clients on best practices, industry trends, and campaign optimizations to maximize their return on investment.
- Pre-Sale Strategy & Media Planning: Partner with Sales to develop customized pre-sale strategies, ensuring campaigns are set up for success from the start.
- Cross-Functional Collaboration: Work closely with internal teams—including Product, Ad Operations, and Sales Leadership—to advocate for client needs and drive innovation in our offerings.
- Mentorship & Team Development: Provide guidance and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team.
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Measurement of Success:
- Client Retention & Satisfaction: Maintain and grow key accounts, ensuring high renewal rates and continued customer trust.
- Revenue & Business Growth: Drive year-over-year account expansion through strategic upselling and cross-selling.
- Performance Optimization: Improve campaign effectiveness and ROI, demonstrating measurable KPI improvements for clients.
- Leadership & Influence: Act as a key contributor to internal team development, fostering a culture of excellence and collaboration.
What Will You Bring to the Team?
- 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry.
- Proven ability to own and grow SME-level client relationships, drive revenue, and create long-term strategic partnerships.
- Strong analytical and problem-solving skills, with experience interpreting complex data to drive campaign optimizations and business decisions.
- Excellent communication, presentation, and negotiation skills, with the ability to influence both internal stakeholders and external clients.
- Familiarity with ad operations workflows and tools (e.g., third-party ad tags, verification tags, etc.).
- Knowledge of ad operations workflows and tools (e.g., DCM, Sizmek, Flashtalking) is a plus but not required.
- A proactive, strategic mindset and a passion for delivering results in a fast-paced, ever-evolving industry.
- Nice-to-have: Attention to details, your own ideas, well-organized, sense of responsibility, and analytical skills.
We Care About You
- Security & Savings: Attractive package providing financial peace of mind, including competitive compensation, profit-sharing, daily meal vouchers (Swile), family health insurance (Alan), and a personalized relocation package (if needed).
- Career Development: Continuous investment in our employees' skills: in-house and external training, tech conference opportunities, internal mobility (individual contributor or management career ladder).
- Life Balance: A well-balanced work-life for our employees is one of our top priorities: 35+ days off per year, hybrid work (2-3 days remote work per week, more is open to discussion), fully covered parental leave, and reserved daycare places.
- Wellness: Prioritizing employee well-being through premium work equipment, enjoyable work environment (work-life balance, team building events, summits), remote work subsidy, promoting Diversity & Inclusion with internal & external initiatives (women speaking groups, dedicated school partnerships), dedicated charitable time and sustainability actions (Eco Tree, subsidy for eco-mobility).
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Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
- Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
- Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
- Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
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