Real Chemistry
Senior Account Manager
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At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Our culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience.
Real Chemistry is a global health innovation company with offices across Europe and the US. We believe that the way to real, transformative change is through the uncommon combination of disciplines, technologies, and our greatest asset – our people. We are currently looking to add to our alchemic mix of more than 1,800 talented professionals. This is a great opportunity to join a dynamic, fast-growing global company committed to making the world a healthier place for all.
Job Summary
The Senior Account Manager is primarily responsible for managing the day-to-day activities on assigned accounts, with support from multi-disciplinary teams and senior levels of management. They have strong, demonstrated capabilities in relationship building and a passion for healthcare. They confidently participate in client projects, working collaboratively with internal teams to achieve client objectives through smart, effective and integrated solutions. Senior Account Managers may also supervise Account Associates and Account Managers. The position offers a great opportunity for an individual to work with leading clients in the pharmaceutical, biotechnology, and medical devices.
Responsibilities
- Develops presentations, creative briefs, PR materials and other internal/external communications that are strategic and meet the client’s objectives.
- Ensures client feedback is gathered, understood and addressed as appropriate across all deliverables.
- Participates in development of clients’ marketing strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics’ scope and approach.
- Evaluates and analyzes data, including developing succinct, accurate summaries and analyses of research that include recommendations for clients.
- Partners with functional area-experts within the agency in support of integrated marketing campaigns.
- Oversees assigned project(s) fiscal performance by monitoring the teams’ budget, billing, billable hours, developing monthly projections, and review activity reports and financial trackers.
- May supervise Account Associates and Account Managers to ensure they have a balanced workload, have the information and resource needed to meet deadlines, understand client objectives, and become thoroughly ingrained in the Real Chemistry way, and provide guidance and support for career progression and performance.
- Thoroughly understands and communicates clients’ expectations internally to ensure staffing resources and performance expectations are met.
- Maintains ongoing, effective communications with client peers to ensure there are no surprises and Real Chemistry’s work is meeting all expectations.
- Establishes and meets internal client and project revenue targets.
- Participates in quarterly and annual strategic communications planning and business analysis.
- Manages multiple client projects of varying sizes in a fast-paced environment.
- May participate in new business development through proactively identifying and pursuing opportunities to grow existing business.
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Required Skills & Experience
- Bachelor’s degree or equivalent experience is required.
- Must have healthcare PR experience; integrated experience preferred.
- Excellent business communication skills
- Informal/formal presentation and writing skills; including presenting to clients
- Skilled in data communication
- Can explain complex technical terms, clinical trials, and studies pertaining to the brand
- Able to develop final documents and presentations
- Edit junior staff writing and presentation material
- Able to communicate critical information to management and the client
- Very comfortable working with clients directly.
- Able to develop solutions to client needs and problems:
- Collaborates with internal partners to strategize ideas
- Researches the market to identify trends and data to support ideas
- Understands program objectives and strategies
- Ability to direct and synthesize research for new business.
- Must be highly organized, mindful of deadlines and budgets, able to multi-task and work under limited supervision.
- Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget.
- Have a professional presence, perform with a sense of urgency and with a profound client service orientation.
- Experience with Microsoft Office tools (PowerPoint, Word, and Excel).
- High energy, able to effectively operate in fast-paced, growing and evolving environment.
Real Chemistry offers a comprehensive benefit program and perks. Learn more about our great benefits and perks at: http://www.realchemistry.com/
Real Chemistry is committed to being an Equal Opportunity employer. As such, we seek motivated and qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants. We believe diversity of persons and ideas forms the most comprehensive, forward-looking company.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.
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At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
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