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ANS Group

Senior Account Manager

Manchester
Posted 1 day ago
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We're looking for a Senior Account Manager to join ANS and help our SMB customers maximise the value of their technology investments while driving account growth.

This is a relationship-focused role where you'll manage a portfolio of customers, building trusted partnerships, delivering outstanding service, and identifying opportunities to upsell and cross-sell solutions across cloud, security, data, digital workspace and managed services.

What You'll Be Doing

  • Managing a portfolio of SMB customer accounts
  • Building strong, long-term relationships with key stakeholders
  • Driving account growth through consultative upselling and cross-selling
  • Leading commercial reviews, service reviews and renewal conversations
  • Acting as a trusted advisor, helping customers achieve their business goals through technology
  • Reducing customer churn by delivering an exceptional customer experience
  • Working closely with internal technical, delivery and leadership teams

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Why you're a good match

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What We're Looking For

  • Proven account management experience within technology or managed services
  • Strong understanding of cloud technologies and digital transformation
  • A track record of growing customer accounts and achieving revenue targets
  • Excellent relationship-building, communication and presentation skills
  • Commercially minded with a consultative sales approach
  • Highly organised, self-motivated and customer-focused
  • Passionate about technology and helping customers succeed

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Why ANS?

At ANS, you'll join a high-performing team with access to market-leading technology, an established customer base, and genuine opportunities for progression and development. You'll have the autonomy to build strategic customer relationships while making a real impact on both customer success and business growth.

Ready to take the next step in your account management career? We'd love to hear from you. 🚀

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Skills

Account Management
Consultative Selling
Upselling
Cross-selling
Relationship Building
Cloud Technologies
Digital Transformation
Customer Experience
Stakeholder Management
Revenue Growth
Commercial Reviews
Managed Services

Location

Manchester, England, United Kingdom

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