Bespoke Careers
Senior Accounts Manager
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A leading workplace furniture company, renowned for its innovation, sustainability credentials, and smart working solutions, is seeking a Senior Accounts Manager to join its London team.
With a reputation for creating intelligent, design-led workplace environments, the business partners with clients globally to deliver integrated furniture solutions that meet the evolving demands of modern working life. This is a rare opportunity to represent a genuinely forward-thinking brand at a pivotal point in its growth.
Role Overview The role centres on managing and growing key client relationships, uncovering new business opportunities, and delivering tailored workplace solutions across the London region. The ideal candidate brings a consultative sales approach, sharp commercial awareness, and experience within contract furniture, workplace interiors, commercial design, or the wider built environment sector.
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Key Responsibilities
- Manage and grow existing client, dealer, and corporate accounts across London
- Identify and develop new business opportunities in line with sales targets
- Build strong relationships with clients, specifiers, designers, and industry partners
- Conduct account reviews to uncover opportunities for growth and additional solutions
- Prepare quotations, proposals, and tender responses
- Deliver client presentations, product demonstrations, and showroom experiences
- Negotiate commercial terms including pricing, delivery, and specifications
- Promote additional services including installation, servicing, ergonomics, recycling, and sustainability solutions
- Support customer issue resolution alongside internal teams
- Collaborate with UK and international sales teams on cross-border project opportunities
- Monitor market trends, competitor activity, and customer feedback
- Represent the business at industry events, exhibitions, and client meetings
- Maintain accurate CRM records and provide regular sales reporting
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Skills & Experience
- Proven experience in account management, sales, or business development
- Background in contract furniture, workplace interiors, commercial design, or the built environment preferred
- Strong relationship-building and negotiation skills
- Confident presenting to clients and senior stakeholders
- Commercially driven with excellent communication and organisational skills
- Able to manage multiple projects and shifting priorities with ease
- Full UK driving licence and willingness to travel for client meetings and site visits
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