Sirona care & health
Senior Administrator
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Would you like to play a key role in a friendly and dedicated administration team, helping to ensure patients receive an efficient and high-quality service?
The Bristol MSK/POD Service provides care and support to patients with musculoskeletal conditions, and we are looking for an experienced and motivated administrator to join our team.
Role Overview
As a senior member of the Sirona MSK administration team, you will oversee the day-to-day work of administrative colleagues across defined localities. Your responsibilities will include:
- Overseeing the smooth and efficient running of administrative processes, including appointment booking, workforce allocation, caseload management, patient communication, and post-clinic actions.
- Supporting the development and maintenance of diaries, templates, and documentation within our electronic patient record system, EMIS.
- Monitoring data quality, supporting audits, and reviewing performance information to identify opportunities for improvement.
- Managing and responding appropriately to concerns, complaints, and adverse events, escalating issues to your line manager where necessary.
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Key Responsibilities
- Supporting the Band 5 Administration Lead(s) with workforce planning and maintaining appropriate staffing levels, including involvement in recruitment.
- Deputising for a Band 5 Administration Lead during periods of absence.
- Providing line management responsibilities, supporting the development of both new and existing colleagues through training, mentoring, and day-to-day guidance.
- Using communication and negotiation skills to engage colleagues, build effective working relationships, and achieve positive outcomes.
What We Offer
- Agenda for Change Salary
- Full NHS benefits
- 27+ days’ annual leave
- Participation in the NHS Pension Scheme
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About Us
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services. We are based in Bristol, North Somerset, or South Gloucestershire.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.
Application
Interested? View our benefits leaflet which you can find attached to this vacancy.
For further details / informal visits contact:
- Name: Simon Emmerson
- Job title: Service Support Lead Physiotherapy BNSSG
- Email address: simon.emmerson@nhs.net
- Telephone number: 0300 125 6555
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