GEDU
Senior Administrator - Academic Services
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Department: Registry
Location: Leeds, London, Birmingham, or Manchester (On-Site)
Type of Contract: Permanent - Full Time
Salary: £31,000-£38,000pa
What We Do
Our Registry department supports every stage of the student journey but managing records, enrolment, assessments, and graduation to ensure a smooth, accurate and high quality experience of all our students.
Our Vision
Changing Lives through Education
The Role
As a Senior Academic Services Administrator, you will play a vital role in shaping the student experience by leading high quality academic administration, ensuring smooth academic operations and serving as a key link between faculty, students and institutional success. If you have outstanding organisational skills, a strong leadership skill and is passionate about improving higher education services, why don't you join us in creating a memorable academic journey for all our students!
The Senior Academic Services Administrator will provide support to the Associate Registrar (Academic Services) and Academic Services Manager. You will supervise the Academic Services Administrators and to take responsibility for various areas of Academic Services.
This role is not eligible for visa sponsorship!
What the Role Involves
- Responsibility for the supervision of Academic Services Administrators and training new members of staff
- Delegate workload to the Academic Services Administrator to support the overall delivery of Academic Services tasks
- Collation and distribution of information from partner agencies
- Collating and storing highly confidential documentation
- Coordinate and Support the preparation of Assessment Boards, Exams, Enrolment and other areas of Academic Services
- Ensure all information relating to the information stored onto the Student Management System is accurate
- Daily checking of Power BI reports to ensure the accuracy and quality of data stored within Thesis, highlighting any areas of concern to the Academic Services Leadership Team
- Responsibility for ensuring the accuracy of the curriculum information stored on Thesis and regularly checking the information stored on the student record
- To be involved with the organisation and operation of Awards Ceremonies
- To deal with queries by telephone, letter, e-mail and face to face from academic and professional services colleagues and students in relation to a number of Registry issues
- To undertake other appropriate duties as required by the Associate Registrar (Academic Services) or Academic Services Manager
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
- Higher Education experience
- Experience of supervising or managing people
- Ability to manage the workload of your team and yourself
- Customer/student focused approach
- Strong IT skills with proficiency in MS Office applications such as Excel, Word, Outlook Mail
- Excellent communication skills via email and telephone as well as confident in dealing with all levels of staff
- Excellent attention to detail
- Ability to work well as part of a team
- Ability to work under pressure and to deadlines
- The post holder must be flexible, approachable, and helpful with a strong customer service ethic
- Ability to handle confidential and sensitive information, within the requirements of GDPR
- At peak periods a willingness to work additional hours at peak periods as necessary to ensure deadlines are met and a willingness to accept travel between university sites and occasional travel off-site.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Ability to use initiative and judgement to resolve matters
- A can-do attitude with well-developed problem-solving skills.
What we offer
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”
— Barbara Vargas (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills