The role offers the chance to take on greater responsibility, support and guide colleagues, and contribute to process improvement and automation initiatives. You'll be part of a collaborative team that values quality, accountability, and continuous improvement, whilst gaining exposure to a varied and growing international client base.

Main Responsibilities:

• Manage investor onboarding and periodic CDD reviews, ensuring regulatory and internal requirements are met.
• Build and maintain strong relationships with fund managers, directors, accountants, and other key stakeholders to support fund operations.
• Deliver a high-quality investor service by responding to investor queries accurately and within agreed timelines.
• Coordinate and monitor team deliverables, helping to manage workloads and support the successful completion of deadlines.
• Prepare and review investor drawdown and distribution notices, ensuring accuracy and timely delivery.
• Monitor cash receipts and payment activities in line with cash monitoring policies and approved procedures.
• Review and authorize payments while maintaining effective controls and governance standards.
• Maintain investor records, registers, and data to a high standard of accuracy and completeness.
• Support FATCA and CRS reporting requirements and associated compliance obligations.
• Contribute to internal projects, particularly those focused on enhancing processes, efficiency, and automation.
• Collaborate with colleagues across the business to achieve key client and operational objectives.
• Provide guidance and support to team members, promoting best practice and a culture of continuous improvement.

#LI-LL1 #LI-Hybrid

Qualifications

• Previous experience within a funds environment, with exposure to investor services, fund administration, or related activities.
• Good working knowledge of investor onboarding, CDD/KYC reviews, and investor administration processes.
• Understanding of fund operations, cash management, investor reporting, and associated controls.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and stakeholder management skills, with the confidence to build effective working relationships.
• Ability to support and guide colleagues while contributing positively to team performance and service delivery.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient, and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, or disability status.

Region: UK, CI, and Ireland
Jurisdiction: Belfast