Costa Coffee
Senior Agile Delivery Manager
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Senior Agile Delivery Manager (Permanent)
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
A Senior Agile Delivery Manager is a key role focusing on the successful delivery of projects using Agile methodologies. This position involves overseeing the process of planning, executing, and finalizing projects according to strict deadlines and within budget while ensuring the highest quality of deliverables.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Senior Agile Delivery Manager, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- An annual discretionary bonus scheme, based on business results and individual contribution.
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
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And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity, and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.
What you’ll do
Being a Senior Agile Delivery Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
Project Management
- End-to-End Project Oversight: Managing the entire lifecycle of a project from initiation to completion, ensuring timely delivery and adherence to budget constraints.
- Risk Management: Identifying potential risks early in the project lifecycle and developing mitigation strategies to address them proactively.
Team Leadership
- Team Building: Fostering a collaborative and high-performing team environment, ensuring that team members are motivated and engaged.
- Resource Allocation: Efficiently allocating resources, including team members, tools, and technologies, to optimize project outcomes.
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Agile Practices
- Agile Methodology Implementation: Leading the adoption and continuous improvement of Agile practices, including Scrum, Kanban, and Lean methodologies.
- Continuous Improvement: Promoting a culture of continuous improvement by encouraging team members to reflect on their processes and identify opportunities for enhancement.
Customer and Stakeholder Engagement
- Customer Focus: Ensuring that customer needs and expectations are understood and met through regular feedback loops and effective communication.
- Stakeholder Management: Building and maintaining strong relationships with stakeholders, understanding their needs, and managing their expectations throughout the project lifecycle.
Who you are
It’s your unique ingredients we’re interested in:
- Excellent knowledge of agile and waterfall methodologies
- 6+ years in delivery leadership roles in an agile environment
- Leadership: Demonstrated ability to lead and motivate cross-functional teams.
- Governance processes for IT projects
Where you’ll work
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with Costa.Recruitment@costacoffee.com
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