What You'll Be Doing

• Design and build eval and observability pipelines using platforms such as Braintrust, LangSmith, Arize, or Weights & Biases.
• Curate golden datasets and design LLM-as-judge and human-in-the-loop scoring pipelines.
• Build production observability for AI features: token-level tracing, quality signal monitoring, hallucination and refusal detection, and cost attribution per use case.
• Wire eval gates into CI/CD promotion paths so quality checks are enforced before release, not just measured after.
• Turn eval and observability data into decisions that engineering and product teams will actually act on.
• Work with engineering and product to interpret scores and know when a result is telling us something real versus noise.

We'd Love To Talk To You If You

• Have strong Python skills and hands-on AI engineering experience, particularly around evals and observability.
• Have used Braintrust, LangSmith, Arize, Weights & Biases, or a similar platform in production.
• Are comfortable designing scoring pipelines and know how to sanity-check whether a score means anything.
• Have enough CI/CD fluency to wire eval gates into a promotion pipeline.
• Can communicate what the data means clearly enough that engineering and product teams act on it.

What We’ll Offer You

We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.

We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.

We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.

Our hiring process

We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.

It Usually Looks Like This

• Call with our Talent Acquisition Team
• Role specific capability interview

Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.

Inclusion at CreateFuture

We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.

If you need any adjustments or support during the application process, just. We will do what we can to help.

We look forward to your application!