Muse Cyber
Senior Analyst & Client Owner
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Senior Analyst & Client Owner
We are looking for a Senior Analyst & Client Owner to be responsible for how we deliver to clients as part of our internal delivery team and contribute directly to the company’s growth. This is a mid-level hands-on role for someone who can undertake security work (monitoring, assessment, incident support), direct client interaction (reporting, presenting, advising), run a delivery review, and help to shape the company’s commercial strategy.
Reporting to the Head of Delivery, you will be responsible for the day-to-day performance of client engagements, be a key part of the delivery team, and play a visible role in winning and retaining business. The balance of work across delivery, sales, and internal operations will be reviewed regularly as Muse Cyber scales.
What you will do
- Lead client delivery. Manage end-to-end delivery across designated contracts using the Muse Operating System, and maintain the cadence, reporting standards, and security programme rigour that clients buy us for.
- As required, provide CISO advice to designated clients. Provide strategic security leadership covering posture and roadmap, risk and governance, board-level engagement, and alignment to ISO 27001, NIST, Cyber Essentials, and other recognised standards.
- Help develop the delivery team. Help develop and co-ordinate internal delivery, avoid capacity constraints, address underperformance, and be a leading part of a team that can scale with the business.
- Drive commercial growth. Be able to generate new business through prospecting, pre-sales engagement, and solution shaping. Be responsible for allocated client relationships with a focus on retention, satisfaction, and growth. Identify and help close upsell and cross-sell opportunities.
- Help monitor internal operations. Maintain readiness for ISO 9001 and other applicable standards.
- Contribute to business growth. Support business strategy, market planning, and growth direction, and be responsible for agreed objectives.
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About you
Essential
- 3-5 years of increasing experience in security leadership or advisory roles.
- Track record of leading and delivering programmes within time and budget constraints.
- Confidence in sales, commercial development, client needs, and account management.
- Working knowledge of ISO 27001, NIST, Cyber Essentials, and similar frameworks.
- Ability to lead a team, set and maintain standards, and hold people to account.
- Strong oral and written communicator, comfortable with both technical detail and business issues.
- Experience operating in fractional or time-limited engagements.
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Desirable
- Scaled a delivery function or operating model inside a consultancy.
- Contributed to business strategy and growth at senior level.
- Worked on several concurrent fCISO-related engagements.
What success looks like in year one
- Client delivery is structured, consistent, and of demonstrably high quality.
- The Muse Operating System is fully adopted and driving all client work.
- Clients have strong confidence in Muse’s delivery and strategic advice.
- Measurable contribution to new business wins and account growth.
- A delivery team operating efficiently with clarity and accountability.
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