Intent HQ
Senior Applied AI Scientist
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Intent HQ
Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors. Our mission is to become the world’s preeminent Customer Intent platform by bringing together privacy-first signals intelligence, proprietary behavioural AI/ML analytics & uniquely accessible enterprise insights into a single platform that organisations will use to build more genuine, sustainable and profitable relationships with their customers. Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange. We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few.
Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding customer interaction data. We do the hard-specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services. We work with cutting edge technologies including LLMs and Causal AI.
Intent HQ is an exciting place to work, with a team of over 100 people (and growing!), we have offices in London, Barcelona, Lisbon, Tel Aviv & New York and collectively speak over 15 languages!
Synopsis
We are looking for a Senior Applied AI Scientist who wants to help our customers achieve ROI from their first party behavioural data, by delivering cutting edge Behavioural AI solutions across our Agentic AI product stack. The role will help our customers unravel the complexities of behavioural AI for large and mid-market organisations with a passion for insights and personalization.
The Opportunity
The role will work with our product, engineering and customer success teams. It requires direct expertise with deep learning statistical models that power AI, such as Transformers, and is focused on providing the quality of predictive and prescriptive insight that our customers need to achieve great outcomes when they leveraging our behavioural AI technology. This job particularly suits data scientists who have experience working with customers, internal and external, that are able to understand customer ways of thinking and understand what they truly value.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The role is expected to include projects across our cross-functional teams:
- Development of our core product behavioural models, working directly within our product, AI and engineering delivery pods
- Prototyping new solutions with customer data, working with our client success team to understand customer need and translate this into new behavioural insight prototypes for future product integration
- Behavioural AI model research and development
Key Responsibilities
- Design and build core behavioural models as tooling for our behavioural AI product, using bleeding edge deep learning techniques
- Developing client prototypes of new behavioural insight to prove value and then push upstream into our core capabilities where appropriate
- Ideate and prove out new, cutting edge DS techniques that will accelerate our value, enhance our product and grow our business
- Help our customers understand how to leverage our behavioural insights as features in their own models
- Work directly with customers to understand the problems that they face, and learn which kinds of behavioural insight will truly deliver ROI
- Act as an evangelist and storyteller for behavioural data science in the context of agentic AI
- Become a champion of Data Science and Applied AI internally and participate in our data science community
Skills and Experience
Essential
- The most important requirement is the ability to creatively think through our customer’s challenges and solve problems that will enable us to productise the science that will deliver customer ROI
- The ability to work with agents and harnesses to deliver deployable, production-ready code as part of our product and engineering pods
- Knowledge and experience of building and evaluating machine learning models in areas such as clustering, sequence modelling, transformers, and other natural language processing and deep learning.
- Experience working closely and collaboratively with internal and external business stakeholders to understand their needs
- Passionate about communicating and are able to translate technical content in commercial terms for non-technical stakeholders, such as customers, sales and product teams
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- B2B product experience
- Experience with Spark SQL, PySpark, databricks
- Experience with CausalAI modelling frameworks (e.g. dowhy, econml)
Our Culture
Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.
Diversity & Inclusion
Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all.
Benefits
- Flexible working
- Free breakfast daily (when in the office)
- 26 days holiday (increasing with service)
- Pension scheme
- Income Protection
- Life Assurance
- Higher than statutory maternity/paternity benefits
- Socials and events
- Cycle to work scheme
- Training opportunities
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location