Canary Wharf Group
Senior Asset Manager
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Department: Office Leasing
Company: Canary Wharf Limited
Reporting to: Managing Director - Residential
JOB SUMMARY
Reporting to the Director – Asset Management coordinating asset management activities of real estate assets from acquisition to disposal. An integral part of the team responsible for and leading for the residential sector on executing asset business plans with business partners across CWG to mitigate risk and maximise returns in line with requirements, to maximise performance, net operating profit, asset growth and value whilst enhancing investors, end-user, third party stakeholders and community satisfaction.
Salary Range: £80,000 - £100,000
4 days a week in the office, with up to 1 day a week from home.
MAIN RESPONSIBILITIES
Portfolio Management:
- Collaborate closely with stakeholders across the business to deliver on the strategic objectives for the holdings of CWG, its shareholders, and external Investors.
- Develop and implement property management strategies to maximise asset value.
- Support the operations team in monitoring property performance metrics, including occupancy rates, rental income, and operating expenses.
- Contribute to maximising performance, tenant mix, and lease terms while optimising asset costs.
- Support the investment and leadership team on the acquisition or disposal of any assets by CWG or its shareholders, ensuring assets are ready for sale with documentation all in order.
- Manage handover processes from the development team and ensure smooth transitions of assets into the portfolio, closing out any legacy issues on previous developments.
- Work with the retail leasing team on lettings in residential buildings, leading on neighbourly matters and ensuring commercial uses contribute positively to residential value and operations.
Financial Analysis & Reporting:
- Support in producing the initial underwriting including long-term asset business plan (ABP) of each asset.
- Prepare and analyse asset management reports, including budgets, forecasts, and variance analyses (Alongside commercial finance).
- Conduct regular financial performance reviews of properties and identify areas for improvement.
- Assist in the preparation of annual business plans and review operating budgets for each property.
- Co-ordinate and manage valuation processes for relevant assets, working across internal teams and responding to external valuers to ensure rigour and accurate valuation reports.
- Produce and coordinate investor reporting as required.
Capital Improvements and Improvements:
- Identify and oversee capital improvement projects to enhance property value and appeal.
- Execute the annual capital expenditure plans required to enhance asset value and drive growth.
- Forecast future capital projects, furniture refresh, and refurbishment requirements.
Compliance & Risk Management:
- Implement risk management strategies to protect assets and minimise liability.
Market Analysis and Sales:
- Conduct market research to stay informed about industry trends and competitive properties.
- Use market insights to advise operations team on thoughts for rent pricing, marketing, and property enhancements.
- Support sales strategies for residential buildings and work with the sales team to divest of units as efficiently and profitably as possible.
- Maintain up-to-date residential sector knowledge, market intelligence, best practices, and innovation, ensuring this is shared with colleagues and key internal stakeholders.
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PERSON SPECIFICATION
- Must have residential asset management experience with knowledge of financial asset and portfolio terms and principles.
- Sound knowledge of landlord and tenant law.
- Ability to analyse business/financial data and develop innovative solutions.
- The ability to manage a variety of stakeholders at any one time.
- Strong interpersonal skills, with the ability to communicate at all levels.
- Ability to draft reports using a clear and distinctive style.
- Must have an entrepreneurial attitude and a modern perspective to maximise customer satisfaction.
- Must be a team player with a willingness to help others.
- Flexible, organised, and calm approach to work is essential, with the ability to work under pressure.
- Understanding and good working knowledge of IT systems, e.g., Yardi, Argus.
HEALTH SAFETY AND WELFARE RESPONSIBILITIES
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
QUALITY MANAGEMENT RESPONSIBILITIES
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
COMPANY VALUES
- Commit to Excellence
- Act with integrity and deliver high performance
- Put our customers at the heart of what we do
- Resolve issues by providing high-quality solutions
- Foster Collaboration
- Find opportunities to collaborate with others across the business to achieve shared goals
- Encourage inclusive networks and treat others with respect and fairness
- Use knowledge to work effectively with suppliers/contractors to meet shared goals
- Encourage Engagement
- Confident in making decisions appropriate to the role
- Learn from mistakes and listen to constructive feedback to improve performance
- Prioritise safety and actively support community, wellbeing, and sustainability programmes
- Take Ownership
- Take pride in delivering high-quality service which exceeds expectations
- Committed to opportunities for self-development
- Take responsibility for my own performance and look for ways to improve
- Embrace Innovation
- Embrace change and innovation
- Proactively suggest ways to improve our business and encourage others to share ideas
- See new challenges as opportunities to deliver effective change
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WHAT WE OFFER
Diversity and Inclusion
We recognise the importance of embracing diverse experience, skills, and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives, and skills and are committed to fostering a culture whereby everyone can reach their full potential.
Flexible Working
As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement, and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross-department experience, and on-the-job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships, and provide further educational opportunities which are job and business-related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy, and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts, and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.
Early applications are encouraged as we reserve the right to appoint at any point.
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