Ofcom
Senior Associate, Product Management
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Closing Date: 18/09/2026
Group: Online Safety Group
Management Level: Senior Associate
Job Type: Fixed Term (Fixed Term)
Job Description:
Please note that this role will close at 00:01 on Friday 18 September, and therefore we advise getting your application in by no later than midnight on Thursday 17 September.
About Ofcom
As the UK’s communications regulator, we’re delivering vital work to make communications work for everyone. Our work covers everything from phones and broadband, through to online safety, TV and radio, the postal service, and wireless devices. We need people of all backgrounds, skill sets, and experiences to help us achieve our ambitions on behalf of the British public.
About the team you’ll be part of
The Online Safety Group’s purpose is to ensure UK citizens have a safer life online, using the duties set out in the Online Safety Act 2023. The Group leads engagement with a broad range of technology companies, including some of the biggest in the world, and works with functional teams across Ofcom to ensure the aims of the regime are met.
The OS product team is part of a new function, the Online Safety Data and Intelligence (OSDI) team, which acts as the central hub for data strategy and insight across the Online Safety Group.
The OS Product Team is accountable for driving the product strategy and roadmap to enable intelligence-led decisions by the broader Online Safety Group. This team, through both product expertise and cross-functional collaboration, creates user-driven, sustainable solutions that optimize for speed, quality, and cost. The team plays a crucial role in supporting Ofcom's mission to ensure a safer digital life in the UK by leveraging technology and data to inform decision-making and drive impactful outcomes.
The purpose and scope of the role
At Ofcom, we’re committed to making the UK a safer place to be online. The Online Safety Programme aims to promote better risk management and governance, protect children, reduce illegal and harmful content online, embed safety by design in tech firms, and drive platform transparency and accountability. It is high-profile work, driving real change to people’s experience online, and subject to extensive public scrutiny.
This OS Senior Product Manager reports to the OS Product Principal, managing the strategic direction, development, and delivery of online safety products. You will use effective product management, problem-solving, communication, and stakeholder engagement skills to maintain and deliver the product strategy, influencing cross-functional teams, and ensuring value for money through budget management. The role holder will be responsible for driving the internal tooling strategy for Online Safety and representing product work in cross-functional forums. The role will also contribute to the OS data strategy, as well as how OS integrates the use of AI in both tooling and business processes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This is an 18-month fixed-term contract.
Your Key Responsibilities
Product and Data Strategy:
- Manage comprehensive product roadmaps and strategic frameworks.
- Support delivery of a strategic vision, identifying emerging needs and opportunities, and monitoring OKR progress to align with organizational objectives.
- Represent product work in cross-functional forums, enabling cultural and organizational change.
- Support definition of and align the Data strategy and AI strategy for Online Safety with organizational goals.
Product Development:
- Manage the online safety product development programme across both the product team and the Online Safety Group and its delivery partners.
- Coordinate resources, operational needs, and cross-functional constraints for smooth product development.
Team Leadership:
- Build, mentor, and lead junior colleagues.
Stakeholder Engagement:
- Engage with internal stakeholders and communicate product strategy and desired outcomes.
- Build strong relationships to facilitate collaboration and advocacy for product initiatives.
- Manage project dependencies and solve problems cross-functionally to mitigate risks to delivery.
- Demonstrate the value of product across the organization through reliable, robust delivery.
Data-Driven Decision Making:
- Utilize data analytics and user feedback to inform product decisions.
- Implement user testing and methodologies to validate and improve solutions.
- Ensure robust metrics and KPIs to measure product performance.
Budget Management/Commercial Acumen:
- Manage a project budget and ensure value delivery for product operations and deliverables.
The skills, knowledge, and experience you’ll need for success
Technical knowledge, skills, and experience:
- Demonstrated delivery in product management through both standard methodologies and creative solutions.
- Understanding of system architecture, APIs, and data warehouses.
- Familiarity with AI/ML technologies and prompt engineering.
- Knowledge of data analytics and user feedback methodologies.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable skills:
- Familiarity with cross-organizational data strategies.
- Proficiency in design and wireframing tools.
- Experience working with technology and data science teams.
Grade-Based skills:
- Building solutions: Develop and implement sustainable product and processes solutions.
- Execute plans: Organize tasks and set clear goals, managing resources widely, while keeping an eye on process. Expertise in project management disciplines. Ability to organize work effectively.
- Harmonising Work: Work effectively with others, creating an honest team environment and sharing valuable information and resources.
- Articulating Ideas: Excellent communication skills, both oral and written, with the ability to convey complex information to both technical and non-technical audiences.
- Channelling influence: Able to build strong relationships and influence stakeholders at every level.
Inclusive hiring at Ofcom
At Ofcom, our mission is clear: to make communications work for everyone. To achieve that, our people must reflect the diversity of the UK, in background, identity, and experience.
We believe innovation thrives when difference is valued, and everyone feels empowered to contribute their ideas and perspectives. That’s why we welcome colleagues of all ethnicities and races, sexes, genders, and gender identities, sexual orientations, ages, faiths and beliefs, and those with apparent and non-apparent disabilities. We value socio-economic diversity, life experience, and neurodiversity too. Whether you’re a carer, a parent, a veteran, or re-entering work after time away, your voice and perspective matter here.
Flexibility is at the heart of how we work because we want you to thrive in a way that suits you best. Most roles can therefore be adapted for part-time hours, job shares, or other flexible arrangements. Learn more about our Rewards, Benefits, and Wellbeing on our careers page.
Our recruitment process is intentionally designed to be open and accessible. If you need adjustments, information in a different format, or an alternative way to apply, contact us at resourcing@ofcom.org.uk or 0330 912 1378.
As a proud Disability Confident Leader, we guarantee interviews for disabled applicants who meet the essential criteria for a role. You can read more about this commitment here.
Whoever you are, whatever your story, you belong at Ofcom.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location