MANUAL
Senior Associate - Strategy & Operations (Growth)
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The opportunity
Voy is a leading preventive healthcare platform for men and women, with core clinical pathways across weight management, hormone treatments, dermatology and mental health. The business is scaling fast - $675m annualised revenue, growing ~130% YoY, operating across the UK, Brazil, Germany and India.
This role reports to the Senior Manager of Strategic Finance (Growth) within a lean, high-performing team. You will partner closely with leaders across the business - initially focused on Commercial & Growth, with broad exposure across the org. The role suits someone who wants to use strong analytical and problem-solving skills to drive commercial decisions at a rapidly scaling company. We are office-first, based in Borough, with a minimum of 3 days a week in the office.
What You'll Do
- Own LTV/CAC analysis across clinical pathways and geographies, building the analytical foundation that drives acquisition investment decisions
- Partner with the Growth team to evaluate, allocate and optimise paid media capital - building rigorous frameworks to assess channel performance, marginal returns, and portfolio-level spend efficiency
- Build and stress-test business cases for new strategic investments, from entering new geographies to launching clinical pathways, synthesising commercial, financial and operational inputs into clear go/no-go recommendations
- Drive capital allocation decisions across the P&L - determining where to double down and where to pull back
- Lead commercial performance analysis, identifying the key growth and margin levers across the funnel (acquisition, conversion, retention, cross-sell) and working with business leaders to act on them
- Support annual and quarterly planning cycles, owning revenue and contribution margin forecasting by segment and translating targets into actionable growth plans
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Who You Are
- 3+ years of experience in an investment bank, consulting firm or a similar role within a growth-stage tech company
- Strong interpersonal skills with the ability to build effective relationships across the organisation, while confidently challenging stakeholders when necessary
- Relentless, output focused mindset; someone who loves pushing through the noise with disciplined pragmatism
- To be proactive and self-driven, with a strong sense of ownership; someone who constantly seeks opportunities to create and drive initiatives forward independently
- Excellent communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels
- Willingness and ability to operate in an unstructured environment, tackling unstructured problems; an ability to deliver high-quality work, fast
- Advanced financial modelling and big data analysis skills, with the ability to deliver actionable insights
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What You'll Get
- Competitive market salary
- Generous stock option plan
- Gym & wellness benefit with Wellhub
- Cycle to work scheme
- Electric car scheme
- 25 days holidays and generous parental leave & flexible working policies
- Annual company retreat
Healthcare is broken. We’re fixing it — and we need your help.
Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way.
In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way).
Ready to join us and change how healthcare feels for millions of people?
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