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Stroud District Council

Senior Benefits Officer

Stroud
Posted about 16 hours ago
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This is an exciting time to join Stroud District Council – we are on a journey of continued improvement, delivering our services in new ways that put the customer at the heart of everything we do. We are looking for a highly effective individual to join our Revenues & Benefits Team.

You will be reporting to the Head of Revenue & Benefits and be responsible for the Benefits Assessment Team.

Responsibilities

  • Lead & Manage the Benefit Team
  • Assessment of Homelessness Claims & Supported accommodation
  • Staff appraisals & professional development
  • Assist with training to support end users ensuring they use key systems correctly and effectively, maintaining data quality.
  • Generate & action reports
  • Produce monthly returns to DWP

Requirements

  • IT literate and proficient in the use of MS Office as well as other systems and applications
  • Strong team-leading skills and willing to support colleagues and contribute to collective problem solving and creative thinking.
  • Highly organised and methodical with the ability to multi-task
  • Minimum 5 years current / recent experience of working in Housing Benefits

This role is based at Ebley Mill. There may be the potential for hybrid/flexible working.

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This role is full time, but part time hours will be considered.

For more information about this role please email susan.turner@stroud.gov.uk

CLOSING DATE: 9th August 2026

INTERVIEW DATE: 25th/26th August 2026

In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. Please click here for more information: https://www.stroud.gov.uk/jobs-and-careers/benefits-of-working-for-us

A local government reorganisation is planned for Gloucestershire, which may result in changes to structures and services. Potential changes are provisionally timetabled for April 2028. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you’ll be part of shaping an exciting new chapter for local government.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.

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We welcome applications from neurodivergent candidates and value the diverse lived experiences they bring.

We recognise the wide range of cognitive strengths that contribute to delivering high-quality services.

We are committed to ensuring that every applicant can participate fully and fairly in our recruitment process. To support this, we offer workplace adjustments at every stage. Please let us know if you have any additional requirements as we are here to help create a positive, inclusive, and equitable experience for all.

Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.

Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website: Stroud District – The Natural Place

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Skills

Team Leadership
Housing Benefits Assessment
Staff Appraisals
Professional Development
Data Quality Management
Report Generation
MS Office
Problem Solving
Creative Thinking
Multi-tasking
Homelessness Claims Assessment

Location

Stroud, England, United Kingdom

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