Skin + Me
Senior Brand Ambassador Executive
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Skin + Me is a mission driven start-up with seriously big skin goals.
We're looking for a Brand Ambassador Senior Exec to join our Growth team. This is a hybrid working role with three days a week in our Paddington HQ (Mon, Tue, Fri) and two days remote.
About the role:
At + Me, we have built a community of Brand ambassadors who promote our brands such as Skin + Me to their followers. You will be in charge of managing the whole programme — from selecting who joins, to engaging with our ambassadors, to devising strategies to increase sales. This is an exciting opportunity to help shape a marketing channel we have only recently launched and turn it into a successful growth engine.
What you'll do:
- Run the programme day to day across Skin + Me and Hair + Me — making sure new ambassadors are smoothly onboarded and existing ambassadors are being well looked after.
- Report on the performance of the channel - from outreach to number of ambassadors on the programme, to how many are actively posting and driving sales.
- Use data to devise strategies to get more ambassadors posting and selling.
- Implement all engagement strategies such as email journeys, rewards or events.
- Manage the relationship with our agency partner, making sure they get clear directions.
- Work with the social, CRM, influencer and customer service teams to bring in more direct applications, and turn more of them into active ambassadors.
- Help creators create compelling content, in line with our compliance requirements, and leverage this content where possible for other marketing channels.
- Work with the Influencer Team Lead on automating processes where possible.
- Expand the programme to more + Me brands over time.
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Who you are:
These are the skills we're looking for. Even if you don't tick every box, but feel you're right for us, we'd still love to hear from you.
- You have worked on a creator, influencer or affiliate programme before, and you left it working better than you found it.
- You are personable. Creators like talking to you because you are useful to them.
- You like to build relationships with colleagues and have proven experience leveraging your network to improve your channel.
- You are able to work independently and are comfortable to turn for help when blocked.
- You are good with numbers. You can build a report, notice when one is wrong, and explain what it means to someone who did not build it.
- You have outstanding written communication skills.
- You have experience managing an agency or a supplier.
- You have an inquisitive mind and like to generate ideas and test them properly.
Why should you choose Skin + Me?
- A daily challenge – in a thrilling, entrepreneurial start-up environment, no two days will ever be the same.
- Make a difference – work within a revolutionary company that is focused on improving millions of lives.
- Serious commitment to growth – personal development is important to us and we’ll make sure we support your growth, and give you broad experience across your role.
Benefits
- Time off: 25 days holiday plus bank holidays.
- Hybrid & flexible: We are all remote on Wednesday and Thursday. When we are in the office on Monday, Tuesday and Friday our core hours are 10-4. If you're an early bird you can do 7-4, and if you're a night owl 10-7 is fine too. Need more flexibility around your life – just let us know.
- Fuelled: free breakfast and lunch on office days, plus snacks and drinks.
- Growth: a £500 annual personal development budget.
- Family & health: healthcare cash plan, cycle-to-work, and a workplace nursery scheme (save tax/NI on childcare).
- The extras: a dog-friendly HQ (two resident pups), an active Culture Club, and heavily discounted products for you and 10 friends & family.
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More about Skin + Me, and the + Me Brands
In 2018, we set out to solve a problem that millions of people faced: not just struggling with their skin, but struggling to navigate skincare itself. By combining dermatology expertise, pharmacy and technology, Skin + Me created a simpler, more personalised approach – and proved that expert-led care could reach people who'd never had access to it before.
That belief became the foundation of something bigger.
Today, + Me is the company behind Skin + Me, Hair + Me and Renew + Me, with more on the horizon. We're not building a single brand. We're building a category – one where clinical expertise, smart technology and real personalisation are the standard, not the exception.
Every brand we build starts with a real problem. Every solution is rooted in science. And every person who joins + Me becomes part of re-engineering personal care for more people, in more ways.
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