HFG Insurance Recruitment
(Senior) Broker Technician - Marine
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(Senior) Broker Technician - Marine Hull
City of London - Hybrid
Overall Objective of Job
To provide technical support and documentation to brokers and clients in relation to all classes of marine insurance.
Duties and Key Responsibilities
- Production of brokers documentation in accordance with client requirements and broker instruction, under the supervision of the Senior Technician and Broker Support Manager;
- Production of client documentation in accordance with terms agreed with the Underwriter under the supervision of the Senior Technician and Broker Support Manager;
- To handle client enquiries by telephone, correspondence or email in a timely fashion;
- Maintain proper files and records;
- To obtain a good working knowledge of the companies computer systems;
- To take responsibility for the day to day management of work loads and the meeting of deadlines;
- To comply at all times with the companies’ policies and procedures;
- To understand and implement market initiatives;
- To provide assistance to other departments when necessary (e.g. Accounts and Claims).
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In addition, the jobholder may be required to perform other duties assigned by the Broking Support Manager, as required by the needs of the business.
Knowledge and Experience Required
- Developing knowledge of marine insurance and the London and overseas markets.
- An understanding of FCA regulations and guidelines, as applied to the type of client being dealt with.
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Skills and Competencies Required
Business:
- Experience in a Lloyd's/London Marker technical role within Marine Lines
- An understanding of FCA regulations and guidelines, as appropriate.
Customer/Supplier relationship and Selling:
- Excellent communication skills (written and verbal) that are effective and meet business needs.
Other:
- Ability to continually develop knowledge of company procedures.
- Ability to work under pressure and to deadlines.
Essential I.T. Skills:
- Microsoft word
- Excel
- Outlook
- Global (existing staff)
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