Community participation & team development

• Provide leadership and grow the business analysis Community of Practice, (BA team), setting standards, facilitating knowledge-sharing sessions, and championing the adoption of best-in-class agile and lean techniques.
• Drive the growth of the analyst team by participating in the interview and hiring process for new talent, ensuring candidates meet the required standards of skill and cultural fit.
• Mentor and coach other business analysts through dedicated line management, fostering their personal and professional development to build a high-performing team.
• Actively encourage and facilitate a culture of continuous improvement within the community and on all projects.

Business development & commercial contribution

• Play a crucial role in the bid writing process by applying expert business analysis to define requirements, scope, and solutions for compelling commercial proposals.
• Lead small-to-medium-sized discovery projects in a pre-sales and consultancy capacity, engaging directly with prospective clients to align project goals and strengthen bids.
• Own and manage key stakeholder relationships with new and existing clients to identify opportunities and ensure proposed solutions meet their core business needs.

About You

Sector Experience

• Public Sector
• Local Authority
• Consultancy
• Healthcare

Leadership & community practice

• You currently provide leadership, mentor, and grow delivery communities. This includes line management duties, coaching team members, sharing best practices, and fostering a culture of continuous learning and improvement.
• You can expertly manage stakeholder relationships at all levels. You can communicate complex information clearly, resolve conflict, and build consensus around business and user needs.

Agile & delivery management

• You champion and embed agile principles within projects. You'll guide teams in selecting the best delivery methods, help them prioritise work towards an MVP, and use metrics to measure and evaluate outcomes effectively.
• User Focus: You keep the user at the heart of the process. You can define user research, analyse both quantitative and qualitative data, and translate user needs into tangible outcomes.

Core analysis & strategy

• Strategic Business Analysis: Investigate complex business problems and opportunities. You can define clear requirements, ensure solutions align with strategic goals, and quantify business benefits to inform decision-making.
• Process Improvement & Modelling: You can identify opportunities to improve business performance. You'll lead the analysis and design of process changes, using a wide range of modelling techniques to gain stakeholder agreement.
• Client-Side Consultancy & Advisory: You act as a trusted advisor, embedding yourself within client-side projects to understand their unique culture, challenges, and strategic goals. This involves navigating complex organisational structures, providing expert consultancy, and helping to shape the client's long-term strategic plans. Your leadership will be crucial in guiding clients toward solutions that deliver real business value.
• Leading Project Delivery & Stakeholder Engagement: You will take a leadership role in the end-to-end delivery of client projects. This means confidently leading discovery workshops, presenting findings to senior client stakeholders, and managing their expectations throughout the project lifecycle. Your ability to lead difficult conversations, negotiate priorities, and build consensus is key to ensuring project success and maintaining strong client relationships.

Technical acumen

• Digital perspective & tooling: Apply a strong understanding of digital technologies to your work. You can select and support the most appropriate methods and tools for the job and define robust testing criteria to ensure quality.
• AI literacy & Strategic application
  • AI-Augmented Delivery: Leverage AI tools to accelerate analysis, brainstorming, and documentation. Approach all AI outputs as drafts that mandate critical human review, validation, and quality assurance.
  • Ethical & Consultative Advisory: Guide clients through AI readiness by distinguishing between hype and practical business value. Advise on data ethics, security, and the responsible implementation of AI strategies, ensuring IP protection at all times.
  • Critical Thinking & Oversight: Maintain a 'human-in-the-loop' mindset. Proactively identify potential biases, hallucinations, or data limitations in AI outputs to ensure accuracy and maintain client trust.