Argenta Group
Senior Business Analyst
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About Argenta
Argenta Group is headquartered in London and has a presence in Australia, employing c300 people globally. We are proud of our unique and rich history of trading in the Lloyd’s market, both as a Syndicate and Members’ Agency, and to be part of the Hannover Re Group. Our long standing workforce are our greatest asset; the expertise and knowledge they bring has resulted in our successful track record and continues to shape our future growth strategy.
About the role
Reporting to the Business Solutions Manager, the Senior Business Analyst is responsible for understanding and documenting the business and technical needs of Argenta Holdings Limited (AHL). Working closely with internal stakeholders, the role ensures requirements are clearly translated into deliverables and effective business solutions.
- Analyse business and technical requirements and produce clear functional, technical and design specification documents.
- Assess current business processes and recommend improvements to increase effectiveness and efficiency.
- The role works across a range of projects and may involve collaboration with external suppliers.
As a Senior Business Analyst, your key responsibilities will include:
- Relationship and change management – build and maintain strong relationships with business and IT stakeholders to understand their challenges, priorities and requirements.
- Business analysis – investigate and analyse challenges, define business processes, and capture functional and non-functional requirements that support strategic and tactical goals.
- Workshop facilitation – lead workshops to understand business needs, define requirements and shape agreed solutions.
- Documentation and analysis – produce functional, technical and design specifications, including gap analysis, data analysis, data mapping and process modelling.
- Third-party solutions – support the evaluation and selection of third-party software, applications and solutions.
- Application strategy – work with IT to support application architecture design and the delivery of AHL’s application and software strategy in line with the company’s business plan and strategic goals.
- Operational change – support the operations function in managing change identified through AHL’s business plan, London Market initiatives or legal requirements.
- Process mapping and improvement – analyse and document current and future-state processes, identifying innovative solutions to address business needs.
- Stakeholder insight – communicate analysis and recommendations clearly, helping stakeholders make informed decisions and achieve optimal outcomes.
- Delivery planning – develop implementation approaches for system, process, data and working practice changes, including training, UAT scripting and execution, communication, rollout and pilot requirements.
- Benefits realisation – define expected benefits and change impacts, complete cost-benefit analysis and consultation activity, and ensure impact measures are included in delivery plans.
- Professional conduct – maintain high standards of professionalism and ethical behaviour, adhering to internal and regulatory requirements in all activities.
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About you
- Strong commercial experience using a range of business analysis methods, tools and processes.
- Ability to define business and technical requirements, as well as functional tests, in clear and engaging ways.
- Significant experience working within the Lloyd’s and London Market environment, ideally within change delivery.
- Strong project delivery experience across both long- and short-term projects.
- Proven experience successfully implementing and delivering systems solutions as part of organisational change programmes.
- Excellent track record of managing key stakeholder relationships effectively.
- Solid understanding of Lloyd’s insurance market initiatives, with familiarity with LIMOSS and Future at Lloyd’s preferred.
- Working knowledge of solution architecture design and delivery, including interface capabilities such as APIs and gateway messaging.
- Strong knowledge of insurance business processes.
- Change management experience, with the ability to engage stakeholders and support adoption.
- Strong facilitation and communication skills.
- Deadline-driven and focused on delivering results.
- Ability to assess situations from different perspectives and choose the most effective approach.
- Positive, solution-focused approach to problem solving.
- BCS Business Analysis Diploma or IIBA Certified Business Analysis Professional certification preferred.
- Agile, Scrum Master, Lean Six Sigma, BPMN or data modelling qualifications preferred.
- Strong Microsoft Office skills, including Excel, Word, Visio and Project; Visual Basic experience would be an advantage.
- Good experience undertaking analysis and structured data reconciliation using Microsoft Office tools and Power BI.
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Behaviours
These five behaviours sit at the heart of how we work at Argenta:
- Supporting each other – Treat each other with dignity and respect, valuing our differences, so we can all be ourselves and achieve our goals.
- Generating creative solutions – We do not settle for things that are not right; we do not walk by, we seek creative solutions.
- Owning the delivery – We set clear objectives and deadlines; we are accountable and own the delivery end to end, knowing others will too.
- Being Committed – High performing professionals, recognising the importance of wellbeing and balance in our lives.
- Building longstanding relationships – Collaboration with our clients and those we work with is key; we work as a team to ensure the best outcomes.
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