Manchester Digital
Senior Business Analyst - Driver and Vehicle Licensing Agency - SEO

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Location
Swansea
About The Job
Job summary
Can you build strong stakeholder relationships and confidently drive business change?
Are you motivated by bringing clarity to complex problems and defining the requirements that turn organisational challenges into opportunities?
Do you have experience working across multiple delivery frameworks and adapting your approach to suit each project?
If so, we’d love to hear from you!
As a Senior Business Analyst, you will be working as part of a multi-disciplinary team, leading on the feature definition and management of a product or products, and supporting a Lead Business Analyst on more complex deliveries and services.
This is a fantastic opportunity to mentor and be a role model to other less experienced colleagues in the community. You'll also be an active participant in the Driver and Vehicle Licensing Agency’s (DVLA’s) Business Analyst community, as well as working with communities across Government.
Joining Our Department Comes With Many Benefits, Including
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers.
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Job Description
Responsibilities include but are not limited to:
- Work with the business Service Designer to define the broader, more strategic outcomes of the roadmap for any given product and decompose this through epics, features and through user stories.
- Manage investigative work into problems and opportunities in existing and new services. Drives the analysis and collection of information and creation of to create recommendations for service improvements. Analyses large amounts of complex information and uses it to produce solutions.
- Facilitates agile workshops and discussions to gather fit for purpose functional and non-functional requirements and documents them appropriately.
- Own stakeholder relationships and be a leader in seeking solutions to real business problems through influence, facilitation and communication while shaping and challenging current business practices to increase efficiency within the organisation.
- Be a mentor and role model to other less experienced colleagues in the community and have line management responsibility of Associate Business Analysts. Manage community of practice activities within a business area, as well as working with communities across Government.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.


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For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Person specification
Required Experience
To be successful in this role you will need to have the following experience:
- Previous experience working in business analysis within agile/lean delivery environments.
- Proven experience of building great stakeholder relationships, leading and managing investigation into business and technical processes, functions, information flows and data structures, selecting the most appropriate methods and approaches.
- A history of supporting and facilitating the development and continuous improvement of products and services across a range of complex and challenging digital, data and technology teams.
- Delivering high quality services, products and/or software at pace.
- Accomplished written and verbal communication skills with the ability to present to a range of audiences.
- Designing and communicating appropriate business analysis strategies and approaches that achieve the best business outcomes
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