Dementia UK
Senior Business Analyst
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Dementia UK: Senior Business Analyst
Dementia UK has an exciting new opportunity for a Senior Business Analyst to join our Technology and Digital Transformation team on a 12-month fixed-term contract to help shape a new clinical system that will be fundamental to how our nurses deliver services and record information about the families we support.
This role will lead the business analysis activity for our new clinical system implementation. The programme is already underway; you’ll build on this strong foundation. You’ll work across clinical and operational services to understand different ways of working, undertake detailed discovery and identify how processes and information flows can be simplified, standardised and improved. You will map current and future processes, facilitate workshops and interviews, analyse workflows and user needs, and translate complex findings into clear requirements and recommendations.
Responsibilities
- Lead business analysis activity for the new clinical system implementation
- Work across clinical and operational services to understand different ways of working
- Undertake detailed discovery to identify how processes and information flows can be simplified, standardised, and improved
- Map current and future processes
- Facilitate workshops and interviews
- Analyse workflows and user needs
- Translate complex findings into clear requirements and recommendations
Requirements
- Experienced Senior Business Analyst or Business Analyst
- Strong track record of working on complex system implementations, digital transformation, or service improvement
- Confidence facilitating discussions with diverse stakeholders
- Ability to analyse complex processes and turn detailed information into practical recommendations
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Benefits
- Salary: £54,000 - £58,000 per annum
- Contract: 12-month fixed term, full-time
- Location: hybrid - a minimum of one day in the Aldgate, London office per week
- Closing date: Thursday 8th October at 11.59pm
- Annual leave: 33 days (plus eight bank holidays)
- Enhanced maternity, paternity, and adoption leave, and shared parental pay
- Family-friendly policies
- 8% employer pension contribution (Aviva)
- Life assurance cover at 3 x annual salary
- Health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- Confidential employee assistance programme (Medicash)
- Access to a wellbeing app
- Flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more
- Learning and development opportunities including bespoke training and access to LinkedIn Learning
- Commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
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Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity, and inclusion.
Our supportive and nurturing workplace culture has recently earned us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.
Dementia UK is a Disability Confident employer. If you would like support to make an application, contact recruitment@dementiauk.org.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
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