HSBC
Senior Business Analyst - UK Change Execution HBUK COO
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Senior Business Analyst - UK Change Execution HBUK COO
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
About the Role
In this fantastic role, you’ll shape strategic priorities into practical, customer-focused outcomes across the UK Bank. You’ll work with senior leaders and delivery partners, influence investment and roadmaps, coach talented analysts and help embed better ways of working.
It’s a great opportunity to broaden your enterprise perspective, lead complex change and make a visible difference at pace.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
Responsibilities
In this role, you will:
- Lead complex business analysis across multiple sub-value streams, customer journeys and change initiatives
- Shape and prioritise change demand, including challenging benefits hypotheses, sizing impacts and maintaining capability roadmaps
- Support strategic planning and investment decisions, including product vision, proposition discovery, business cases, KPIs/OKRs and benefits tracking
- Lead and develop analysis capability, coaching analysts across Agile and Waterfall environments and improving standards, templates and frameworks
- Manage stakeholders, delivery risk and resources, leading multidisciplinary teams and ensuring change is delivered safely, collaboratively and in line with HSBC controls
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Requirements
To be successful in this role you should have the following skills:
- Significant business analysis and consulting experience, including advanced requirements gathering, design and problem-solving techniques
- Strong experience delivering change across areas such as operations, branches, contact centres, technology or head office
- Strategic change and business case expertise, including benefits realisation, capability roadmaps, process re-engineering and implementation planning
- Exceptional stakeholder leadership, with the ability to influence senior sponsors, facilitate difficult discussions, negotiate and build engagement across business and delivery partners
- People and resource leadership, including coaching analysts, managing remotely located teams, allocating skills effectively and uplifting departmental capability
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How to Apply
If you are an HSBC Contractor and wish to apply to this role, click here
To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser -
Diversity and Inclusion
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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