Northreach
Senior Business Process Management Consultant
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Hybrid – Berkshire with travel to Birmingham
Contract: 6 months, likely extension | Rate: £400–£425/day (Outside IR35 status) | Start: ASAP
A UK multi-currency prepaid card provider is replacing its core card-processing platform. It's a major programme touching almost every part of the operation: customer servicing, card management, finance, fraud, disputes, reconciliation and compliance.
They need an experienced process consultant to map how the business runs today, design how it will run on the new platform, and get the teams ready to switch over. It's a hands-on role at the centre of the programme, working directly with ops, technology, suppliers and senior stakeholders.
What you'll do
- Run discovery workshops and interviews across the business to capture every BAU process, including the informal ones and the spreadsheet workarounds.
- Produce end-to-end As-Is process maps across onboarding, card lifecycle, fraud, disputes and chargebacks, reconciliation, settlement, compliance and reporting.
- Design To-Be processes aligned to the new processing and KYC platforms, simplifying and automating where possible.
- Carry out gap and impact analysis across process, technology, people and system roles and permissions.
- Assess training needs and support business readiness and adoption.
- Build the inventory of legacy systems and shadow processes, and recommend what gets retired.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll bring
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- A strong track record in business process mapping and transformation within payments, cards or financial services.
- Experience on a card-processing platform migration or major core-system change. FIS Cortex, TSYS PRIME or similar is a strong advantage.
- Working knowledge of card operations: issuing, disputes and chargebacks, fraud, reconciliation, settlement.
- Confident workshop facilitation, with the ability to get clarity from busy ops teams.
- Experience with gap analysis, TOM design and business readiness.
- Fluency in process modelling tools and notation such as BPMN, Visio or Signavio.
Nice to have: prepaid or e-money experience, and exposure to KYC/identity verification platforms.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location