Arthur Recruitment
Senior Business Transformation Analyst
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Senior Business Transformation Analyst
Are you an experienced Business Analyst / Business Transformation professional with a strong background in Commercial Insurance and a passion for using data, technology and AI to drive meaningful change?
We’re working with a leading global insurance organisation that is looking for a Senior Business Transformation Analyst to join its UK Change & Transformation function.
This is a high-impact opportunity for someone who enjoys working at the intersection of business, data, technology and transformation, partnering with senior stakeholders to shape and deliver strategic change across the insurance operation.
🔹 The Opportunity
You’ll play a key role in identifying opportunities, shaping solutions and supporting the future operating model across areas such as:
- Underwriting and underwriting operations
- Claims
- Pricing and rating
- Policy administration
- Distribution and broker connectivity
- Delegated authority
- Operational resilience and regulatory change
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You’ll lead business analysis and discovery across complex transformation initiatives, working closely with business leaders, technology teams and delivery specialists.
🔹 Key Responsibilities
- Lead analysis of complex business and operational challenges
- Map processes, capabilities, value streams and operating models
- Shape future-state solutions and target operating models
- Lead discovery sessions and senior stakeholder workshops
- Define business outcomes, KPIs and benefits
- Translate data and analytics into actionable business recommendations
- Identify opportunities for automation, AI and digital innovation
- Support large-scale transformation programmes from discovery through delivery
- Influence senior stakeholders and challenge assumptions constructively
- Help develop and embed modern BA and transformation practices
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🔹 What We’re Looking For
Essential:
- Significant Business Analysis experience within Commercial Insurance
- Strong understanding of London Market and/or Company Market operations
- Experience delivering complex or large-scale transformation programmes
- Strong analytical and problem-solving skills
- Experience with SQL, Power BI, Tableau or similar
- Practical experience using AI-enabled tools to improve analysis and delivery
- Excellent stakeholder management and facilitation skills
- Confidence working with senior business and technology stakeholders
Desirable:
- Business Architecture experience
- Lean Six Sigma / Continuous Improvement
- Product ownership or consulting experience
- Exposure to cloud, workflow or automation platforms
- Experience across underwriting, claims, pricing or insurance operations
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