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Senior CAIST Clinical and Operational Manager
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Role Overview
The post holder will hold county-wide clinical and operational responsibility for CAIST services across Norfolk, ensuring safe, effective, and consistent service delivery.
The post holder will have responsibility for the delivery of optimal outcomes for service users and the local health population within the available resources.
Ensures the delivery of locality/clinical network operational objectives including performance, resource efficiency, and management of workforce plans in line with geography, specialty areas, and clinical strategy. In undertaking their duties, they will work closely with the Associate Director of Operations (ADO) to direct and lead service improvement and performance and support the delivery of safe and effective care.
Responsibilities
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Working as part of a multi-professional leadership team, this postholder will lead and manage services at locality level and will be jointly responsible and accountable for:
- The delivery of quality services around the core dimensions of safety, effectiveness, and patient experience.
- The delivery and oversight of community focused strategic plans in line with overall Trust strategy.
- The performance management of designated services in line with local and national performance targets and standards.
- Ensuring clinical engagement, taking responsibility for good governance, safety, and risk management.
- Providing leadership, support, and advice to their direct reports and wider community staff.
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The post holder, as part of the Locality Leadership team, will be required to work collectively and collaboratively to ensure the effective implementation of the Trust locality leadership model, ensuring the integrity and effectiveness of patient and service user pathways across both their respective locality as well as the organisation as a whole.
About Us
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent, and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.
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We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why Work for Us?
We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work, and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Contact Information
For further details / informal visits contact:
- Name: Saru Mutema
- Job title: Director of Operations
- Email address: saru.mutema@nsft.nhs.uk
- Telephone number: 07769671634
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