CarerCore
Senior Care Companion
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About CarerCore
CarerCore is building a modern managed care service where technology improves access, communication and visibility while experienced people remain accountable for quality. Our care professionals are directly employed, trained and supported.
Senior Care Companions turn our values into dependable everyday practice, develop colleagues and help us respond quickly when needs change. This is an opportunity to shape a growing service while remaining close to the people receiving care.
About The Role
As a Senior Care Companion, you will combine direct care with day-to-day practice leadership. You will help colleagues deliver safe, consistent and person-centred support; coordinate shifts or visits; identify and escalate concerns; and provide the Registered Manager with reliable information about quality and service delivery. You will model CarerCore's values and remain visible and approachable to service users, families and staff.
Key Responsibilities
- Deliver high-quality direct care and model CarerCore's expected standards.
- Coordinate allocated shifts, visits and handovers within delegated authority.
- Check that staff have the correct information, competence and resources for assigned work.
- Support induction, shadowing, mentoring and day-to-day staff development.
- Respond to missed calls, incidents, changes in need and immediate service pressures.
- Review care records, medicines documentation and handovers for completeness.
- Support spot checks, observations of practice, feedback and quality audits.
- Recognise and escalate safeguarding concerns, deterioration and potential service failures.
- Contribute factual information to reviews, investigations and improvement actions.
- Maintain professional communication with service users, families, staff and other professionals.
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What We're Looking For
- Substantial recent experience in domiciliary care, supported living or a comparable service.
- Evidence of taking senior, coordinating, mentoring or lead responsibility.
- A recognised Level 3 health and social care qualification or equivalent competence.
- Sound knowledge of safeguarding, medicines, incident reporting and risk management.
- Strong organisation, communication and constructive feedback skills.
- Current NISCC registration relevant to the service setting.
- A driving licence, suitable vehicle and business-use insurance for field coverage.
- Experience of spot checks, quality audits or staff supervision is desirable.
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What We Offer
- Senior pay and contracted hours as stated in the vacancy.
- A visible role in shaping quality across a growing service.
- Leadership, supervision and quality-improvement development.
- Regular support from CarerCore's management team.
- Opportunities to influence training and service delivery.
- A progression pathway towards coordination and management roles.
Why Join CarerCore?
This is a hands-on leadership role for someone who wants to improve care in practice, not from a distance. You will help shape CarerCore's culture, support colleagues to succeed and make sure service users experience the dependable, respectful care our model is designed to provide. Important: this role supports day-to-day leadership but does not carry the statutory authority of the Registered Manager — you must not alter commissioned care, undertake formal disciplinary action, investigate safeguarding matters independently or provide clinical direction outside your qualifications and delegated authority.
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