Senior Carer

Location: Bradford-on-Avon, Trowbridge & Warminster

Contract type: Care Delivery

Salary details: £13.00 - £15.50 per hour

Senior Carer – Are you a carer looking for a new challenge, look no further!

Reports To – Lead Supervisor

Job Purpose

To provide high-quality, person-centred care and support to customers, ensuring their dignity, independence, and wellbeing. As a Senior Carer you will lead by example, support our care team, complete care documentation, and participate in the on-call rota to ensure continuity of care and operational support outside normal office hours.

Key Responsibilities

• Deliver safe, compassionate, and person-centred care in accordance with individual care plans.
• Support customers with personal care, medication, nutrition, hydration, mobility, and daily living activities as required.
• Promote independence, choice, dignity, and respect.
• Monitor and report any changes in customers' physical, emotional, or mental wellbeing.
• Act as a role model for Care team members.
• Provide guidance and support to new and existing team members.
• Assist with support checks.
• Report incidents, accidents, safeguarding concerns, and complaints promptly.
• Participate in our out-of-hours on-call rota as required.
• Respond professionally to emergency and urgent calls from customers, team members, healthcare professionals, and family members.
• Provide guidance and support to care team members working outside normal office hours.
• Arrange emergency cover for care calls where required.
• Escalate safeguarding concerns, incidents, accidents, or service issues appropriately.
• Maintain accurate records of all on-call communications and actions taken.
• Ensure continuity of care and service delivery during evenings, weekends, bank holidays, and overnight periods when on call.
• Report hazards, incidents, and risks promptly.
• Use equipment safely and in accordance with training.
• Support infection prevention and control measures.