Brownbill Case Management

Brownbill Case Management has been established since 1992 and exists to deliver an outstanding case management service to children, young people and adults who have enduring and complex health conditions and injuries.

As part of the Active Care Group (ACG) Case Management Division, Brownbill Case Management Services (BAL) provides a specialist case management service primarily for individuals who have been affected by brain injury, spinal cord injury, Cerebral Palsy, complex orthopaedic injuries and amputation. We work across the Midlands, London and Home Counties, and South East regions.

About the role

In this role, you will work closely with the Clinical Lead to provide guidance and support to Case Managers, promoting best practice and service consistency. Additionally, you will play a key role in developing and maintaining strong relationships with existing and prospective referrers, contributing to the ongoing growth and success of the business. You will be responsible for managing your own caseload while providing support to the Clinical Lead and wider Senior Leadership Team to ensure the delivery of high-quality Case Management services across the business.

What you'll be working

Ideally:

• Full time, 35 hours per week
• Mon to Fri office hours
• Hybrid

There will be monthly office visits to the office in Thame, Oxfordshire. Please note this can be discussed at the interview.

What you'll be doing

Some of the main roles and responsibilities:

• Manage your own case load of clients with complex disabilities, conducting assessments and setting goals in collaboration with clients and families.
• Develop and maintain Case Management plans with costed recommendations.
• Identify and commission appropriate rehabilitation services for your clients ensuring service delivery is effective and managing any issues that arise.
• Ensure all client documentation is accurate, up to date, and fully compliant with relevant regulations and standards.
• Develop and maintain solid relationships with stakeholders, business partners, regulatory authorities and existing and prospective referrers attending networking events as required.
• Monitor the quality of case management service provision and provide ongoing clinical and professional support to case managers, including regular client reviews and annual appraisals in discussion and agreement with the Clinical Lead.
• Lead with a supportive management strategy to foster innovation, manage risk, and adhere to professional regulatory organisations' codes of practice.
• Provide clinical cover for the Clinical Lead in case of leave or illness.
• Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where required.
• Maintain your own training compliance and ensure you are up to date with regulatory standards.
• Adherence to all Group policies and procedures ensuring that all colleagues in the service are aware of and understand company policies.