Heathrow
Senior Category Manager-Security Equipment
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Introduction
Discover a one-of-a-kind career. Our vision at Heathrow is to be an extraordinary airport, fit for the future. In the Finance team we know that generating income is critical to driving our business forward, but it’s also vital that we create positive passenger and customer experiences that make every journey better. You’ll help us to get the balance right so we can continue investing in our world-class environment.
There’s something so special about working at the world’s most iconic airport. Heathrow’s size, scale, and reputation for innovation translates to exciting opportunities for everyone. Finance here is about more than numbers. It’s about being influential, developing trusted relationships, and showing the world that we’re a responsible investment with a bright future; a place that embraces digital innovation and has a sustainable mindset. You’ll become part of a team that drives excellence across everything from insurance to investment, treasury to business partnering, as you collaborate widely to deliver projects that directly impact millions of passengers each year.
Job Description
Join Heathrow as a Senior Category Manager – Security Equipment and play a key role in shaping the procurement approach for critical security screening equipment and maintenance services that support the safe and efficient operation of one of the world's busiest airports.
This is an exciting opportunity to work within one of the world's most dynamic and high-profile operational environments. Working at the intersection of procurement, technology, infrastructure and security, you will lead complex commercial initiatives that support Heathrow's operational and security priorities. Combining market insight, strategic sourcing expertise and a passion for innovation, you will drive supplier performance and influence decisions across a critical portfolio.
This is a unique opportunity to influence major procurement decisions within a globally recognised organisation. Collaborating with senior stakeholders, suppliers and cross-functional teams, you will develop category strategies, lead sourcing activities and support the delivery of programmes that enhance operational resilience, performance and passenger experience.
Success in this role will be measured by your ability to build trusted stakeholder relationships, develop innovative commercial solutions, manage supplier performance and apply market insight and procurement expertise to deliver sustainable business value. We are looking for a strategic and commercially minded procurement professional who enjoys solving complex challenges, influencing decision-making and driving continuous improvement.
Your role will involve
- Developing and delivering innovative category strategies that leverage market insight, emerging technologies and commercial best practice to create value and support Heathrow's operational objectives.
- Leading sourcing and procurement activities across high-value spend categories, from early market engagement and commercial analysis through to contract award and implementation.
- Managing category pipelines and procurement priorities, ensuring business requirements, risks and opportunities are effectively addressed.
- Building influential relationships with stakeholders across Heathrow to align procurement strategies, governance requirements and business objectives.
- Providing commercial management and advice on sourcing approaches, route-to-market strategies, funding models, supplier selection and risk management.
- Developing effective commercial agreements and supplier performance frameworks, ensuring contracts deliver operational resilience, value for money and continuous improvement.
- Managing strategic supplier relationships and governance processes to maximise value, drive innovation and mitigate risk throughout the contract lifecycle.
- Coaching and supporting colleagues while promoting collaboration, procurement excellence and best practice across the wider function.
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Essential Skills
These skills are essential
- Ability to develop and implement category strategies, manage procurement pipelines and deliver measurable commercial value through strategic sourcing and supplier management.
- Strong relationship-building and influencing skills, with the ability to engage senior stakeholders, align priorities, challenge constructively and drive business outcomes across a complex stakeholder environment.
- Experience leading complex sourcing activities, commercial evaluations and negotiations across high-value spend categories, delivering value while balancing operational and business requirements.
- Ability to manage strategic supplier relationships, contractual performance, governance and continuous improvement initiatives to maximise value and mitigate risk.
- Strong commercial judgement with the ability to identify, evaluate and manage commercial, operational and supplier risk while ensuring compliance with procurement governance and regulatory requirements.
- Ability to leverage market intelligence, supplier capability assessments and emerging trends to identify opportunities, drive innovation and improve business performance.
- Ability to lead, coach and develop a small team whilst fostering a collaborative, high-performing and customer-focused culture.
- Ability to work seamlessly across teams, promoting knowledge sharing, mutual support and a one-team approach to delivering business outcomes.
Desirable Skills & Experience
- MCIPS qualified (or able to demonstrate equivalent professional capability).
- Experience procuring operational equipment and service contracts.
- Experience operating within a highly regulated or operationally critical focused environment.
- Experience working with complex procurement and contracting models, including framework agreements and work packages.
- Experience delivering commercial solutions that meet business affordability targets and operational requirements.
- Experience leading and managing supplier partnerships.
- Experience in people management.
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About Us
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
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