ASOS
Senior Category Manager – Supply Chain
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Company Description
We're ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions. Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.
Job Description
The Details
Supply Chain is a critical pillar of ASOS’ operations, with an annual spend exceeding £630 million. This global sourcing role is responsible for managing a diverse portfolio of services that underpin our end-to-end logistics and infrastructure strategy. Reporting to the Head of Procurement, this is a great opportunity to gain experience in a fun, agile organisation where you can build on your existing procurement skills by working across a wide range of projects and the breadth of the category. You will gain a deep understanding of how a global fast-paced online retailer operates and will have the opportunity to work with stakeholders across exciting business areas.
Responsibilities
- End-to-end category management
- Own the strategy, sourcing, and performance of last mile, air, sea, warehousing, and automation categories, ensuring commercial and operational excellence.
- Cost optimisation
- Build cost models, benchmark rates, and identify savings across delivery, freight, fulfilment, and automation solutions.
- Market intelligence
- Track global trends in parcel delivery, freight markets, warehouse tech, and automation to inform category strategies.
- Supplier performance
- Develop and manage SLAs, KPIs, and QBRs across courier, freight, and warehousing partners to drive speed, reliability, and cost efficiency.
- Cross-functional collaboration
- Partner with Supply Chain, Finance, Legal, Tech, and Sustainability to ensure logistics and fulfilment solutions support business priorities.
- Risk management
- Assess and mitigate operational, geopolitical, capacity, and compliance risks across courier networks, global freight lanes, and warehouse operations.
- Sustainability alignment
- Support ASOS sustainability goals by evaluating emissions across delivery, freight, and warehousing, and promoting lower-impact alternatives.
- Innovation scouting
- Identify emerging technologies in delivery, automation, warehousing, and fulfilment, assessing commercial and operational viability.
- Data-driven decision making
- Use analytics, forecasting, and scenario modelling to guide sourcing, network design, and performance optimisation.
- Stakeholder communication
- Present category strategies, commercial recommendations, and performance insights to senior leadership.
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We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
About You
- Category management expertise
- Strong experience managing courier/last mile categories, with additional exposure to air, sea, warehousing, or automation.
- Global network understanding
- Knowledge of international carrier networks, freight markets, fulfilment operations, and cross-border logistics.
- Commercial strength
- Skilled in negotiation, cost modelling, and contract optimisation across multiple logistics categories. Proven experience in developing and establishing supply chain sourcing strategies whilst embedding them in a driven organisation.
- Data fluency
- Comfortable working with dashboards, financial models, and operational data to inform decisions. A thorough understanding of relevant procurement systems and tools and proactively providing input to the centre of excellence on improvement opportunities.
- Supplier partnership building
- Able to build strong, accountable relationships with courier, freight, and warehousing partners.
- Senior stakeholder engagement
- Confident influencing leaders and cross-functional teams in a fast-paced environment. The confidence and motivation to work independently whilst ensuring senior stakeholders and management are appropriately informed or consulted as required.
- Pragmatic problem solving
- Solutions-focused, adaptable, and comfortable navigating ambiguity. The ability to proactively pivot quickly and prioritise effectively within a dynamic environment susceptible to change.
- Sustainability mindset
- Passionate about improving environmental performance across delivery, freight, and fulfilment networks.
- E-commerce agility
- Thrives in a dynamic, high-growth online retail environment.
- Clear communication
- Strong communication skills and ability to forge relationships with suppliers and stakeholders that are fit for purpose and positively represents procurement.
- CIPS certification or relevant experience.
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Additional Information
BenFITS'
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
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