Office for National Statistics
Senior Civil Servant (SCS) Personal Assistant

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Locations: Newport & Titchfield (Fareham)
Role Overview: This role is aligned to ONS hybrid working principles, which are based on attending the office with purpose. The postholder will be expected to contribute to the organisation’s overall 40% office attendance, in line with business and role requirements.
Job Summary: The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social, and demographic topics.
Role Description: As a Personal Assistant within the Strategy and Change Directorate, you'll work closely with senior leaders, gaining unique insight into strategic decision-making while playing a key role in helping the organisation deliver its priorities.
Responsibilities:
- Taking the lead as the Director’s / Deputy Director(s)’s first point of contact, providing comprehensive and proactive inbox(es) management, to include:
- Rationalising and filtering email traffic
- Responding to requests as appropriate
- Escalating issues
- Prioritising work
- Cascading information.
- Proactively and reactively managing the Director /Deputy Director(s)’s diary, ensuring efficient use of their time, managing changes and conflicts (including delegating to their senior leadership team as appropriate), working collaboratively across the organization negotiating with others as necessary to achieve this.
- Providing the Director / Deputy Directors with all necessary documentation ahead of meetings.
- Facilitating effective communication between the Director / Deputy Director, their senior team, and other stakeholders, both internal and external, as required.
- Working with the business support team, organise and manage the logistics of business meetings, conferences and away days, ensuring that meeting papers are complete and distributed in a timely fashion, as necessary.
- Arranging travel and accommodation in line with ONS policies for the Director /Deputy Director, and submission of travel expenses on their behalf.
- Other ad-hoc administrative tasks as required, which may include covering for other PA absences within the wider Directorate as required.
- Providing other business support to the wider team as necessary, including undertaking short self-contained assignments as required.
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Person Specification:
Essential Criteria:
- Ability to communicate effectively, both in verbal and in written format, and comfortable liaising with people at all levels across the organisation.
- Highly organised with the ability to work well under pressure to ensure deadlines are met, and that information can be quickly and easily located and understood.
- Ability to prioritise your work, managing competing demands and priorities efficiently.
- Ability to flex personal working style to meet the needs of the Director / Deputy Director(s).
- Excellent attention to detail, producing high quality work.
- Experience of using the MS Office suite.


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Behaviours:
- Delivering at Pace
- Working Together
- Communicating and Influencing
- Managing a Quality Service
Salary: Alongside your salary of £28,138, Office for National Statistics contributes £8,151 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Inclusion & Accessibility: At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer.
Selection Process: This vacancy is using Success Profiles, and will assess your Behaviours and Experience. The process includes:
- Stage 1: Civil Service Skills test
- Stage 2: Application
- Stage 3: Interview
Important Dates:
- Closing date for the role: 17/09/2026 at 23:55
- Sift: 21/09/2026
- Interviews: 12/10/2026
Security Clearance: For ONS the requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying.
Application Process:
- Number of Stages: 3 stage process
- Stage 1 – Civil Service Customer Service Skills Test
- Stage 2 – Application
- Stage 3 – Interview
Contact:
Job Contact: Joanne Roberts
Email: Joanne.Roberts@ons.gov.uk
Recruitment team
Email: Recruitmentoperations@ons.gov.uk
Further Information: For more details, please refer to the full terms and conditions of the post in the attachment.
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