Senior Civil Servant (SCS) Personal Assistant

This is a fast-paced and dynamic role where no two days are the same. You'll thrive if you enjoy working with senior stakeholders, managing changing priorities, planning ahead, and building strong relationships with a diverse range of colleagues and partners. Your ability to stay organised, anticipate needs, and adapt quickly will be key to success.

Beyond supporting senior leaders, you'll have the opportunity to work closely with a network of Personal Assistants and business support professionals across ONS. Together, you'll share best practice, drive continuous improvement, solve operational challenges, and contribute to innovative ways of working. This role offers excellent exposure, development opportunities, and a chance to make a real impact while growing your career within ONS.

Responsibilities

• Taking the lead as the Director’s / Deputy Director(s)’s first point of contact, providing comprehensive and proactive inbox(es) management, to include:
  • Rationalising and filtering email traffic,
  • Responding to requests as appropriate,
  • Escalating issues,
  • Prioritising work,
  • Cascading information.
• Proactively and reactively managing the Director /Deputy Director(s)’s diary, ensuring efficient use of their time, managing changes and conflicts (including delegating to their senior leadership team as appropriate), working collaboratively across the organization negotiating with others as necessary to achieve this.
• Providing the Director / Deputy Directors with all necessary documentation ahead of meetings
• Facilitating effective communication between the Director / Deputy Director, their senior team, and other stakeholders, both internal and external, as required.
• Working with the business support team, organise and manage the logistics of business meetings, conferences and away days, ensuring that meeting papers are complete and distributed in a timely fashion, as necessary.
• Arranging travel and accommodation in line with ONS policies for the Director /Deputy Director, and submission of travel expenses on their behalf.
• Other ad-hoc administrative tasks as required, which may include covering for other PA absences within the wider Directorate as required.
• Providing other business support to the wider team as necessary, including undertaking short self-contained assignments as required.

Person Specification

Essential Criteria

• Ability to communicate effectively, both in verbal and in written format, and comfortable liaising with people at all levels across the organisation.
• Highly organised with the ability to work well under pressure to ensure deadlines are met, and that information can be quickly and easily located and understood.
• Ability to prioritise your work, managing competing demands and priorities efficiently.
• Ability to flex personal working style to meet the needs of the Director / Deputy Director(s).
• Excellent attention to detail, producing high quality work.
• Experience of using the MS Office suite.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together
• Communicating and Influencing
• Managing a Quality Service

Benefits

Alongside your salary of £28,138, Office for National Statistics contributes £8,151 towards you being a member of the Civil Service Defined Benefit Pension scheme.

The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation.

Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our careers site will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.