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Senior Claims Adjuster
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Senior Claims Adjuster
Location: Leeds
Working Arrangement: Hybrid
Hours: Full-time
Overview
Our client, an international insurer, is seeking a Senior Claims Adjuster to manage complex Motor and Casualty claims valued between £100,000 and £500,000.
You will investigate and resolve complex and specialist claims, provide technical guidance to colleagues and support the delivery of the wider claims strategy. The role combines hands-on claims management with mentoring, stakeholder engagement, and portfolio oversight.
This is a hybrid role offering responsibility for high-value claims alongside opportunities to support training and continuous improvement across the claims function.
Responsibilities
- Manage complex Motor and Casualty claims valued up to £500,000.
- Investigate policy coverage and resolve complex, specialist, disputed, and material claims.
- Identify and address subrogation, contribution, and recovery issues.
- Act as a technical referral point and mentor Claims Adjusters and Technicians.
- Support claims leadership in delivering the claims strategy and provide bespoke training and guidance.
- Manage estimates, billings, and discrepancies with clients and brokers.
- Oversee claims handled by panel solicitors to support timely and economical resolution.
- Maintain accurate reserves, update internal systems, and contribute to management reporting and portfolio monitoring.
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Requirements
- Proven experience handling Employers' Liability/Public Liability and Motor claims up to £500,000.
- Strong understanding of relevant compliance, regulatory, and statutory frameworks.
- Strong investigative and negotiation skills.
- Ability to resolve claims with a practical, solution-focused approach.
- Clear and confident communication skills, with the ability to adapt to different audiences.
- Strong stakeholder relationship and collaborative working skills.
- Ability to present insights and contribute to continuous improvement.
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Benefits
- 30 days' annual leave, with the option to buy up to 2 additional days.
- Flexible working options, including part-time working, job sharing, and compressed hours.
- Pension with employer contributions of 10% of basic salary.
- Fully funded comprehensive private medical insurance for you and your family.
- Family-friendly policies, including 26 weeks' leave at full pay.
- Option to request up to 20 days per year working remotely from certain overseas locations.
- Cycle-to-work scheme covering a bike and/or accessories up to £5,000.
Application Process
Applicants must have the right to work in the UK. Visa sponsorship is not available for this role.
Interested? Click Apply to view the full vacancy and continue your application.
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