SMG
Client Executive
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Senior Client Executive
Location: London, Hybrid Salary: From £33k+ & 10% discretionary bonus Level: Senior Exec
About the Role
We are looking for a Senior Client Executive to join our Deliveroo Media partnership. In this role, you will support the growth and retention of FMCG brand investment across Deliveroo’s advertising ecosystem, building strong client relationships, delivering brilliant campaigns, and helping position Deliveroo Media as a leading retail media owner.
If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly “Learning Fund” for learning
- 4 extra Wellbeing Days off per year
- 4pm finishes every Friday
- Flexible and hybrid working
- Explore all our benefits here
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Are We What You’re Looking For?
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.
This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
A Little Bit About You
You’ll bring:
- Strong commercial acumen, with the ability to support revenue growth and contribute to commercial targets.
- Experience building and nurturing relationships with FMCG clients, media agencies, and internal stakeholders.
- A consultative approach to media sales, translating brand objectives into effective advertising solutions.
- A results-focused mindset, with confidence managing pipelines, supporting forecasts, and delivering against KPIs.
- The ability to use data and insight to evaluate campaign performance and identify optimisation opportunities.
- Excellent communication skills, including clear client follow-ups, reports, recommendations, and pitch materials.
- Strong collaboration skills, working closely with teams across Planning, Insights, Creative, Operations, and Deliveroo stakeholders.
- Strategic thinking and curiosity, with an interest in retail media, FMCG trends, and new commercial opportunities.
- Confidence contributing ideas, joining brainstorms, and helping shape innovative media solutions.
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Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
What You’ll Be Doing
Your days will be dynamic. You might find yourself:
- Managing day-to-day client relationships with FMCG brands and agency partners.
- Supporting the growth of FMCG brand investment across Deliveroo Media.
- Reaching out to new FMCG partners to secure meetings and open up new commercial opportunities.
- Working with Client Managers and Directors to develop compelling campaign proposals, pitch materials, and post-campaign analysis.
- Liaising with Planning, Insights, Creative, Operations, and Deliveroo teams to ensure seamless delivery.
- Using data and insight to support optimisation and show how campaigns are performing against client objectives.
- Building your understanding of Deliveroo Media’s proposition and confidently communicating its value to clients.
- Helping deliver brilliant campaign activations that create value for customers, brands, and Deliveroo.
Our Values:
Stay honest. Stay hungry. Stay foolish. Have fun.
Explore what that means to us here
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