Gi Group Holding
Senior Client Solutions Specialist
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Senior Client Solutions Specialist – Tack TMI Apprenticeships (Gi Group Holding)
Salary: Up to £40k (DOE) + commission & Award Winning Benefits
Location: UK-wide (remote/home-based) with occasional client site visits
Contract: Full-time, 37.5 hours per week
Tack TMI is a specialist learning and development consultancy that helps organisations improve sales performance, customer experience and leadership capability. We partner with clients to design and deliver practical, results-focused training and coaching - supporting people to build the skills and behaviours that drive measurable business impact.
About the role
We’re looking for a Client Solutions Specialist to join Gi Group supporting Tack TMI Apprenticeships. This is a strategically important role focused on growing apprenticeship pipelines, building partner relationships, and increasing market awareness of our programmes.
You’ll be passionate about apprenticeships, confident engaging stakeholders, and commercially minded - able to create opportunities with both existing accounts and new customers.
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Key responsibilities
- Building pipeline and winning new business in a high performing team.
- Grow partner accounts by segmenting customers, increasing engagement.
- Make sure apprenticeships are employer-led, compliant and meet stakeholder needs; support planning, delivery and monitoring.
- Deliver the apprenticeship sales plan: attend events, share market insights, write proposals/bids and support contract negotiations.
- Keep execution tight: update HubSpot, follow up marketing leads, run attraction campaigns and support effective selection to improve applicant success.
- Communicate clearly with stakeholders, stay up to date on apprenticeship rules and systems, and complete other reasonable tasks as needed.
What we’re looking for
- Experience in apprenticeships / work-based learning / related programmes, including compliance and employer relationship management
- Strong knowledge of the Apprenticeship Levy
- Account management experience and confidence using CRM systems
- Experience working with employers on skills projects or within a target-driven, client-facing environment
- Highly organised; able to manage multiple projects and stakeholders under deadlines
- Knowledge/experience of OFSTED requirements
- Excellent interpersonal skills; able to influence and negotiate with senior stakeholders
- Comfortable working with construction industry professionals, including SME and large contracting organisations
- Strong communication, organisation and relationship-building skills
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What we offer:
- Competitive salary, uncapped commission and performance incentives.
- Award-winning benefits package
- Structured training and development with clear progression opportunities.
- Supportive, collaborative team environment and modern systems and tools.
Additional information:
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
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