IDP Education Ltd
Senior Client Success Manager
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IDP is a trusted leader in international education services that helps people study abroad and achieve their goals. As a key voice in the industry, IDP partners with educational institutions worldwide to connect them with the right students.
IDP also proudly co-owns IELTS, the world’s leading English language proficiency test.
Established in Australia in 1969, IDP now operates in over 60 countries. While we’ve grown and evolved, our purpose remains the same: to empower people transform their lives through international education. Learn more at idp.com
Senior Client Success Manager
📍 London | Hybrid
Are you a strategic relationship builder with a passion for partnership growth and higher education?
At IDP, we're looking for a Senior Client Success Manager to lead relationships with a portfolio of university partners across the UK and Ireland, helping them grow student recruitment, strengthen market share, and unlock greater value from their partnership with us.
In This Role, You'll
- Own and grow strategic university partnerships across the UK & Ireland.
- Influence senior stakeholders including Directors of International, Recruitment Directors, and Marketing leaders.
- Develop data-driven growth plans that deliver measurable recruitment outcomes.
- Lead innovative initiatives, campaigns, and engagement strategies to accelerate enrolment growth.
- Drive renewals and retention, through partner support, performance and satisfaction.
- Collaborate with global teams to deliver exceptional partner experiences and outcomes.
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We're looking for someone with a strong background in client success, strategic account management, partnerships, and international education who can navigate complexity, influence at senior levels, and consistently deliver results.
Why join IDP
This is a unique opportunity to work with some of the UK's most recognised institutions, influence recruitment strategies on a global scale, and play a key role in helping students achieve their education goals.
If you're passionate about partnerships, growth, and making a real impact in international education, we'd love to hear from you. Combine strategic thinking, commercial impact, and meaningful partnerships in a role that helps transform students' futures.
Apply now and make an impact where education, partnerships, and growth come together.
Drive Growth. Influence Strategy. Build Meaningful Partnerships.
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Looking for a Senior Client Success Manager to lead strategic relationships with a portfolio of university partners across the UK and Ireland, helping them achieve their international recruitment ambitions and maximise the impact of their partnership with IDP.
This is an exciting opportunity for an experienced partnerships, account management, or client success professional who thrives on building trusted stakeholder relationships, developing growth strategies, and delivering measurable outcomes.
Our people are always at the forefront of what we do. We strive to provide workplaces that are truly diverse and representative of the communities that we work in, so our people feel empowered to bring their best and authentic selves to work. We are focused on continuing to build a culture of inclusion and belonging by providing a safe work environment where all our people are encouraged to excel, be agile and creative, and seek new ways to solve meaningful problems.
We are evolving rapidly. This is an exciting time to join us as we transform the way people access global education and opportunities, through leveraging innovative technology and a creating a connected world.
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