UCL
Senior Cloud Engineer
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About us
Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions. Our ambition is to be the leading IT services group in the Higher Education (HE) sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering.
We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.
UCL boasts a track record of ground-breaking research that transforms the lives of people around the world. Our teams provide dedicated, specialist support throughout the research and innovation life-cycle to help sustain and advance UCL's position as a world-class, research-led university.
About the role
We are looking for a Senior Cloud Engineer (Enterprise Storage) to provide technical expertise across our enterprise storage and backup services.
The successful candidate will join a team that provides technical expertise across a range of core infrastructure platforms that underpin UCL's critical managed services. These include virtual infrastructure, public cloud platforms, web platforms, load balancers, enterprise storage and backup solutions.
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In this role you will work with a broad set of technologies, contributing to the design, implementation and continuous improvement of our storage and data protection platforms, helping ensure high levels of resilience, reliability and performance.
You will leverage your experience and passion for IT, storage and data protection to support the wider team in driving platform improvements and modernisation, whilst collaborating with product owners and stakeholders across the university to deliver reliable, scalable services that meet UCL's business needs.
About you
You will have practical experience administering Windows or Linux systems within a service-oriented infrastructure environment, with a strong focus on automation and operational efficiency.
You will bring strong technical knowledge of enterprise storage and backup technologies, with experience administering and safeguarding resilient data protection platforms across private and public cloud environments. This will include supporting data protection strategies, platform resilience and disaster recovery capabilities.
The successful candidate will be expected to demonstrate the ability to manage problems through to resolution, often with uncertain and incomplete information, with an eye for detail and accuracy and an aptitude for analytical and logical methodologies. Have experience of using their specialist knowledge to advise and support team members in their technical activities in both project and operational environments, with an ability to adapt to changing technologies.
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What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
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